developing and testing a dynamic model of workplace incivility change

developing and testing a dynamic model of workplace incivility change

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时间:2018-02-10

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1、535432JOMXXX10.1177/0149206314535432JournalofManagementTayloretal./DynamicModelofIncivilityChangeresearch-article2014JournalofManagementVol.43No.3,March2017645–670DOI:10.1177/0149206314535432©TheAuthor(s)2014Reprintsandpermissions:sagepub.com/journalsPermissions.navDevelopinga

2、ndTestingaDynamicModelofWorkplaceIncivilityChangeShannonG.TaylorUniversityofCentralFloridaArthurG.BedeianLouisianaStateUniversityMichaelS.ColeTexasChristianUniversityZhenZhangArizonaStateUniversityTheoryandpracticesuggestworkplaceincivilityisprogressiveanddynamic.Todate,howeve

3、r,workplaceincivilityhasbeenassessedasabetween-personphenomenonbyaskingemployeestosummarizetheirexposuretoincivilityoversomespecificperiod(e.g.,1yearor5years).Consequently,littleisknownaboutthetime-varyingandprogressiveaspectsofworkplaceinci-vilityassuggestedbyboththereferentl

4、iteratureandexperience.Withinthecontextofemployeeburnoutandwithdrawal,wedevelopedanovel,dynamicmediatedmodelofworkplaceincivilitychangeandtestedspecificpredictionsaboutitstime-sequentialeffects.Latentchangescoremodelingofweeklysurveydatafrom131employeesindicatesthatincivilityc

5、hangeuniquelyaffectssubsequentchangesinburnout,which,inturn,leadtosubsequentchangesinturnovercognitions.Wealsoexplorewhetherthisdynamicmediatedeffectvariesacrosstimeandindi-viduals.Keywords:workplaceincivility;jobburnout;turnovercognitions;changeovertime;dynamicmediationAcknow

6、ledgments:ThisarticlewasacceptedundertheeditorshipofDeborahE.Rupp.TheauthorsthankWendyR.Boswell,TimothyD.Chandler,DonaldH.Kluemper,AdrianH.Pitariu,HettieA.Richardson,andJixiaYangfortheirhelpfulvettingofearlierdraftmanuscripts.Correspondingauthor:ShannonG.Taylor,DepartmentofMan

7、agement,UniversityofCentralFlorida,CollegeofBusinessAdministration,12744PegasusDrive,Orlando,FL32816,USA.E-mail:sgtaylor@ucf.edu645646JournalofManagement/March2017Trackingagrowingconcernwithanapparentincreaseinrudenessanddiscourteousbehaviorwithinpoliticsandmainstreampopularcu

8、lture(Clay,2013;Feintzeig,2013),thenatureandconsequencesofwor

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