mba_change_management_developing_a_change_plan课件

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1、ChangeManagementDevelopingaChangePlanManagingtheimplementationphaseABC2Changecandisruptnormalworkpracticesandunderminetheexistingsystem.InordertomovefromAtoamoredesirablestateBitisoftennecessarytomovethroughatransitionstageCwherepeoplehavetokeeptheoldsystemoperatingwhiledevelopingthenewone.Navigat

2、ingthetransitionstageAcommonprobleminthistransitionstageisthatpeoplegivemoreattentionto‘keepingtheshowontheroad’andmaintainingoperationsandgiveinsufficientattentiontoplanningandimplementingthechange.3PlansneedtoattendtoeightkeypointsAppointatransitionmanagerIdentifywhatneedstobedoneDevelopanimplem

3、entationplanUsemultipleandconsistentleveragepointsScheduleactivitiesProvideneededresourcesRewardtransitionbehavioursDevelopfeedbackmechanisms41.AppointatransitionmanagerThechangemanagermightbe:Thepersoninchargeofthepre-changestateThepersonwhowillbeinchargeofthepost-changestateAtemporarychangemanag

4、er(aprojectmanageroranexternal‘expert’).5AppointatransitionmanagerThechangemanagerrequires:Sufficientpowertoensureresourcesareallocatedasrequired(ratherthanbeingconcentratedonmaintainingcurrentoperations)Respectofbothexistingoperationsleadershipandthoseworkingtodevelopthenewsystem/stateAbilitytowi

5、nsupportandcommitmentratherthanprovokeresistanceandcompliance.62.IdentifywhatneedstobedoneAusefultooltostimulatethinkingaboutwhatneedstobedoneistheAwakishidiagram7TaskDTaskATaskBTaskCgoalTaskE3.DevelopanimplementationplanThisneedstotakeaccountof:changeparticipants’expectationsclarityoftheendstateC

6、hangeparticipants’expectationsSpecifytasksandtimeframetoensurenothingismissedIncreaseappealbycommunicatingacompellingvisionand/ormodifyingthechangeIncreaseappealbycommunicatingacompellingvisionormakeinevitablebymodifyingthechangeorthecircumstancesTarget‘lowhangingfruit’toensurequickwinsandbuildcre

7、dibilityLIKELIHOODCHANGEWILLOCCURhighlowAPPEALhighlowclarityoftheendstateSpecifytasksandtimeframePlanonstepatatimeImplementandreviewPlannextstepENDSTATEKnownUnknownPLANBeckhardandHarrisidentifysevencharacteristic