job stress and incivility what role does psychological capital play

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1、JournalofLeadership&OrganizationalStudieshttp://jlo.sagepub.com/JobStressandIncivility:WhatRoleDoesPsychologicalCapitalPlay?SaraJ.Roberts,LisaL.SchererandCaseyJ.BowyerJournalofLeadership&OrganizationalStudiespublishedonline9May2011DOI:10.1177/1548051811409044Theonlineversionofthis

2、articlecanbefoundat:http://jlo.sagepub.com/content/early/2011/05/08/1548051811409044Amorerecentversionofthisarticlewaspublishedon-Nov22,2011Publishedby:http://www.sagepublications.comOnbehalfof:MidwestAcademyofManagementAdditionalservicesandinformationforJournalofLeadership&Organi

3、zationalStudiescanbefoundat:EmailAlerts:http://jlo.sagepub.com/cgi/alertsSubscriptions:http://jlo.sagepub.com/subscriptionsReprints:http://www.sagepub.com/journalsReprints.navPermissions:http://www.sagepub.com/journalsPermissions.navVersionofRecord-Nov22,2011>>OnlineFirstVersionof

4、Record-May9,2011WhatisThis?Downloadedfromjlo.sagepub.comatHarvardLibrariesonMay5,2013409044JLOXXX10.1177/1548051811409044RobertsJournalofLeadership&OrganizationalStudies©BakerCollege2011Reprintsandpermission:http://www.sagepub.com/journalsPermissions.navJournalofLeadership&Organiz

5、ationalStudiesJobStressandIncivility:WhatRoleXX(X)1–10©BakerCollege2011DoesPsychologicalCapitalPlay?Reprintsandpermission:http://www.sagepub.com/journalsPermissions.navDOI:10.1177/1548051811409044http://jlos.sagepub.com111SaraJ.Roberts,LisaL.Scherer,andCaseyJ.BowyerAbstractUncivil

6、behaviorsarecostlytoorganizationsduetotheirresultingdecreaseinhealth,performance,andattendanceamongemployees.Thepurposeofthepresentstudyistoexaminewhetherjobstressincreasesone’stendencytodisplayuncivilbehaviorsandwhetherpsychologicalcapitalmoderatesthisrelationship.Atotalof390work

7、ingadultscompletedaquestionnaireassessingthelevelofstressattheircurrentjob,theirlevelofpsychologicalcapital,andtheextenttowhichtheydisplayuncivilbehaviorsatwork.Resultsindicatedthatpsychologicalcapitalbufferstheeffectofjobstressonincivility.Keywordsjobstress,incivility,psychologic

8、alcapital,workplacedeviance,count