bsb - ensuring success in bpm projects

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1、EnsuringsuccessinBPMandworkflowprojectsThislearningmodulediscussesstrategies,techniquesandpracticesthathelptoachievesuccessfulimplementationsofBPMprojectsandprocess-drivensolutionsontheK2PlatformContentsModuleOverview....................................................

2、..............................................................................4TerminologyRefresh:Workflows,Processes,BPMandBPA..............................................................6WhydoBPM/Workflowprojectsfail?.................................................

3、...................................................8Whyareyoudoingthis?.....................................................................................................................13Selectingtheright“FirstProcess”................................................

4、.......................................................14Gainingandmaintainingbuy-infromthebusiness.............................................................................18The80/20Rule(Pareto’sPrinciple)............................................................

5、........................................21Managingdevelopmentandtestingcycles.........................................................................................22EnsuringUserAdoptionandBusinessOwnership.............................................................

6、................25MeasuringSuccess.............................................................................................................................28Movingtowideradoptionintheorganization......................................................................

7、...............31CreatingaCentreofExcellence.........................................................................................................33REVIEW................................................................................................................

8、..............................35AdditionalResources..................................................................