五星级酒店前厅管理常用表格

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1、管理大纲-房务部四、前厅部常用表格团体客人入住登记表ROOMNO.GUESTNAMENATIONALITYPASSPORTNO.３２５管理大纲-房务部团队用餐通知单日期：团号：_______________________旅行社名称：__________________入住日期：___________________离店日期：____________________用餐地点：___________________用餐时间：____________________用餐人数：____________成人____________幼童________

2、__________司陪人数：__________________________________________________领队（司陪）：_______________接待员：______________________餐厅经手人：________________________________________________CC：（白联）餐饮部（红联）团队（蓝联）接待处３２５管理大纲-房务部团体入住登记表团体姓名:领队房号:GROUPNAME:_______________LEADERROOMNO:____________抵店日期:离

3、店时间:ARRIVEDATE:_______________DEPARTUREDATE:____________早餐时间:午餐时间:晚餐时间:BREAKFASTTIME:___LUNCH:__________DINNERTIME:_____DATEMORNINGBAGGAGEDOWNROOMNO:_____________________________________________________________________________________________________________________________

4、___________________________REMARKS:___________________________________________________________________________________________________________________________________________________________PAYMENT:NO.OFPAXNO.OFROOMSSIGNATURECASH:ADULTSTDHMSCREDITCARDTEENSSUP-TGRSCOMPANYACC

5、OUNTSUP-KMNSFRAVELAGENTSACCOUNTGUIDEDLXPDSEXSGUIDEPAYMENTNO.OFGUIDEROOMNO.SIGNAUREREMARKS:３２５管理大纲-房务部CC:(白联)礼宾部.(红联)管家部.(黄联)总机.(绿联)前台收银.(蓝联)接待处３２５管理大纲-房务部转房单ROOMCHANGESLIP宾客姓名离开日期CUESTNAME_________________DEPT.DATE__________________由房号转至房号FROMROOMTOROOM由房租转至房租RROMRATETORATE

6、日期时间经手人DATE_______________TIME_____________CLERK’SINITIAL_____行李员BELLBOY__________理由REASON________________________________________________________________________________________________________________________________________________________________________________________

7、___________________________________________(白联)管家部(红联)前台收银(黄联)接待处文员(黄联)电话接线生３２５管理大纲-房务部延迟退房通知单至：前台收银处由：接待处兹有房间___________________要求推迟退房时间至__________________（同意免加租）多谢知照！经手人：________批准人：________日期：________FO-012贵宾赠品申请单NO：贵宾：ABC客人姓名：__________________________国籍：公司名称及职称：_______

8、_____________________________________________________________到达日期：________________