客户不回复如何跟踪.doc

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1、一、回盘出鞘，无人响应，如何趁热打铁 如果买家不回复你，我会先分析下原因，一般情况下会再写封追踪信给他： Hopeyouarefine,myfriend. ItisregretthatIhaven'treceiveanyinformationfromyourside.MayIhaveyourideaaboutouroffer? Wewilltrytosatisfyyouuponreceiptofyourreply.Aswedon'twanttolostagoodcustomerlikeyou! Ifthereisanythingwecandof

2、oryou,weshallbemorethanpleasedtodoso.Hopewecanbuildgoodcooperationwithyou. Yourearlyreplywillbehighlyappreciated.Thanks&Bestregards,Miya这一封邮件一出，可以增加20%的买家回复率！ 二、不要放弃，70%的机会就在眼前 如果客人还没有回信，一周后再问客人不回信的真实原因。(一般情况，70%的客人会告诉你他的原因) Gladtocontactyouagain! Haveyoukindlycheckmyoffer?H

3、opetheyareworkableforyourmarket!Sorrythatwestilldon'treceiveanyinformationfromyou. Iwouldapprreciateforyouranycommentaboutouroffer,includingprice,quality,sercive.Nomatterifitispositiveanswer,Itisgreathelpforustomeetyourrequirement. Waitingforyourfavorablereplysoon! 三、不要以为买家两

4、次不回复你，就是没戏了，希望在你自己的手中 之后的日子里，可以尝试新产品的报价，刺激下客人的神经。我通常是这样写的： Goodday! myquotationofdigitalphotoframeyoumighthavereceivedandconsiderated.couldyoukindlyadviseyourcommentsatyourearlierconvenience? Iftheproductsisnotyourareexpecting,plsadvisemeyourdetailsrequirement,Iamofserviceat

5、anytime! 但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件。 我通常这样回复的： Dear***, Wishyouhaveaniceday! MayIaskwhetheryouhavereceivedmyquotation?NowIamsendingitagain,ifyouhaveanyotherideas.Pleasefeelfreetocontactme.Wewilldomuchbetterifyoucangiveanyadvicestous. Iamwaitingfo

6、ryourreplyASAP. Bestregards 之后的日子里，可以尝试新产品的报价，刺激下客人的神经。我通常是这样写的： Goodday! myquotationofdigitalphotoframeyoumighthavereceivedandconsiderated.couldyoukindlyadviseyourcommentsatyour earlierconvenience? Iftheproductisnotyourareexpecting,plsadvisemeyourdetailsrequirement Iwillre-

7、offerASAP. Iamofserviceatanytime! 但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件。 我通常这样回复的： Dear***, Wishyouhaveaniceday! MayIaskwhetheryouhavereceivedmyquotation?NowIamsendingitagain,ifyouhaveanyotherideas.Pleasefeelfreetocontactme.Wewilldomuchbetterifyoucangiveany

8、advicestous. IamwaitingforyourreplyASAP. Bestregards  四、最后一步，你真的可以！但是，想成功可不