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1、品质管理系统要求1资料内容仅供参考，如有不当或者侵权，请联系本人改正或者删除。Qualitymanagementsystems–Requirements品質管理系統--要求1Scope1範圍1.1General1.1通則ThisInternationalStandardspecifiesrequirementsfor當組織有下列要求時,本國際標準界定其品質管理aqualitymanagementsystemwhereanorganization系統的需求:a)needstodemonstrateitsabilitytoconsistentlya)需要展現其能力足以穩定地提供符合客戶
2、及適provideproductthatmeetscustomerand用法規要求之產品,和applicableregulatoryrequirements,andb)aimstoenhancecustomersatisfactionthroughtheb)透過系統的有效運用,包括持續改进系統之過程effectiveapplicationofthesystem,including與保證符合客戶及適當法規要求,以增進客戶滿processesforcontinualimprovementofthesystem意。andtheassuranceofconformitytocustomer
3、andapplicableregulatoryrequirements.NOTEInthisInternationalStandard,the備註在本國際標準中,”產品”一詞適用於預期提供term”product”appliestotheproductintended予顧客或其所需要之產品。for,orrequiredby,acustomer.1.2ApplicationAllrequirementsofthisInternationalStandardaregenericandareintendedtobeapplicabletoallorganizations,regardle
4、ssoftype,sizeandproductprovided.Wereanyrequirement(s)ofthisinternationalStandardcannotbeappliedduetothenatureofanorganizationanditsproduct,thiscanbeconsideredforexclusion.Whereexclusionsaremade,claimsofconformitytothisInternationalStandardarenotacceptableunlesstheseexclusionsarelimitedtorequir
5、ementswithinclause7,andsuchexclusionsdonotaffecttheorganization’ability,sorresponsibility,toprovideproductthatmeetscustomerandapplicableregulatoryrequirements.1.2應用此國際標準的所有要求乃通用性要求且期望能適用於所有組織,無論其行業、規模及所提供的產品。本國際標準的任何要求若因組織或產品之特性而無法適用時可考慮予以排除。當本國際標準的任何要求被排除時,則組織不得宣稱其符合本國際標準,除非所排除的要求侷限於本國際標準的第七
6、節且不影響組織提供符合客戶及適當法規要求產品的能力或責任。2NormativereferenceThefollowingnormativedocumentcontainsprovisionswhich,throughreferenceinthistext,constituteprovisionsofthisInternationalStandard.Fordatedreferences,subsequentamendmentsto,orrevisionsof,anyofthesepublicationsdonotapply.However,partiestoagreementsba
7、sedonthisInternationalStandardareencouragedtoinvestigatethepossibilityofapplyingthemostrecenteditionofthenormativedocumentindicatedbelow.Forundatedreferences,thelatesteditionofthenormativedocumentreferredtoapplies.MembersofISOandIECmain
