最新酒店英语Unit-8-Room-ServicePPT课件.ppt

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1、酒店英语Unit-8-Room-ServiceLearningaimsHowtoofferroomserviceHowtodeliverthefoodtotheguest’sroomWatchavideo,thinkabouttheworkingprocessandmakeyourownconversationLearnthestandardconversationonP101-102REPEATaftertherecording1.WorkingprocedureRefertop1002.UsefulskillsTheguestcangettheroomservic

2、esbytelephoneorbydoorknobmenu.客人可以通过电话或是填写门把菜单来获得客房送餐服务。Asktheguestaboutthedemandsforcookingwhentheguestordersbytelephone.Youcanask:“Howwouldyoulikeyour...?”电话订餐时，要询问客人对点餐的要求，可以这样问：“我们怎么做您点的……？”Ifthereisminimumchargeorservicecharge,youhavetoexplainitclearlyinadvance.如果有最低消费或服务费，应事先说明。3.

3、UsefulsentencesRefertoP102-103Goodmorning,RoomService.______________?HowmayIhelpyou上午好，客房送餐服务。您需要什么帮助？WhatcanIgetforyoutoday上午好，客房送餐服务。我能提供什么帮助？Whatwouldyouliketoorder上午好，客房送餐服务。您想点什么？Whatwouldyouliketoeat上午好，客房送餐服务。您想吃点什么？Wouldyoucareforanydrinks上午好，客房送餐服务。您想喝点什么？Canyoutellme__________

4、________?alittlemoredetailsaboutthisfood你能介绍一下这道菜吗？howthisfoodisprepared你能告诉我这道菜是怎么做的吗？aboutyourchef?Whereishefrom你能不能介绍一下厨师？他来自那里？whatshark’sfinsoupis你能告诉我鱼翅汤是什么吗？whattypesoffoodBeijingisfamousfor你能告诉我北京有什么特色菜吗Ihavenever__________________.Hadthisbefore我以前从来没吃过这个。Eatenfoodlikethisbefore

5、我以前从来没吃过像这样的菜Triedanythinglikethis我从来没吃过像这样的菜。OrderedfoodinChina我从来没在中国点过菜。EatenrealChinesefood我从来没吃过地道的中国菜。Iwouldliketoorder_________________.ahamburger我想点一个汉堡包。aClubsandwich我想点一个Club三明治。somenoodles我想点面条。offthelate-nightmenu我从夜宵菜单上点些吃的。somethingquick我想点些很快能上桌的东西吃。Wouldyoucarefor_______

6、__________?anythingelse您还想来点儿别的东西吗？dessert您想来点儿甜点吗？anythingtodrink您想来点儿喝的吗？somewinetogowithyourmeal您想来点儿葡萄酒来配菜吗？exercisesReciteconversation2ReciteusefulsentencesonP83Within5minsRoleplayGuest:MrWhiteinRoom1234Bookchilledorangejuice,sweetdumpling,soybeanmilkforbreakfastAskthepaymentWaiter

7、Greettheguest,explaintypesofbreakfastAskwhattheguestwants,askspecialdemandsforfood,a10%servicechargeDeliverthefoodtotheroom,asktheguesttosignthebillhomeworkFinishtheexercisesonP105脑积水患者的护理概述：脑是人体最重要的器官，脑重量虽只占全身重要的2%，但其血液占全身血循环的15%，脑氧耗量成人为全身耗氧量的20%，儿童达40%，脑组织又是一个丰富液体器官，水分占80%，一旦