管理学原理robbins_ppt15

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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.UnderstandingGroupsDefinethedifferenttypesofgroups.Describethefivestageofgroupdevelopment.ExplainingWorkGr

2、oupBehaviorExplainthemajorcomponentsthatdeterminegroupperformanceandsatisfaction.Discusshowroles,norms,conformity,statussystems,groupsize,andgroupcohesivenessinfluencegroupbehavior.Explainhowgroupnormscanbothhelpandhurtanorganization.Definegroupthinkandsociall

3、oafing.2Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.ExplainingWorkGroupBehavior(cont’d)Describetherelationshipsbetweengroupcohesivenessandproductivity.Discusshowconflictmanagemen

4、tinfluencesgroupbehavior.Describetheadvantagesanddisadvantagesofgroupdecisionmaking.CreatingEffectiveTeamsComparegroupsandteams.Explainwhyteamshavebecomesopopular.Describethefourmostcommontypesofteams.Listthecharacteristicsofeffectiveteams.3Copyright©2005Prent

5、iceHall,Inc.Allrightsreserved.UnderstandingGroupsGroupTwoormoreinteractingandinterdependentindividualswhocometogethertoachieveparticulargoals.FormalgroupsWorkgroupsdefinedbytheorganization’sstructurethathavedesignatedworkassignmentsandtasks.Appropriatebehavior

6、saredefinedbyanddirectedtowardorganizationalgoals.InformalgroupsGroupsthatareindependentlyformedtomeetthesocialneedsoftheirmembers.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.StagesinGroupDevelopmentFormingMembersjoinandbegintheprocessofdefiningthegroup’

7、spurpose,structure,andleadership.StormingIntragroupconflictoccursasindividualsresistcontrolbythegroupanddisagreeoverleadership.NormingCloserelationshipsdevelopasthegroupbecomescohesiveandestablishesitsnormsforacceptablebehavior.PerformingAfullyfunctionalgroups

8、tructureallowsthegrouptofocusonperformingthetaskathand.AdjourningThegrouppreparestodisbandandisnolongerconcernedwithhighlevelsofperformance.5Copyright©2005PrenticeHall,Inc.Allright