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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc. Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhyLookatIndividualBehavior?Describethefocusandthegoalsoforganizationalbehavior.Explainwhytheconceptofanorganizationasanicebergisimportanttounde
2、rstandingorganizationalbehavior.Definethefiveimportantemployeebehaviorsthatmanagerswanttoexplain,predict,andinfluence.AttitudesDescribethethreecomponentsofanattitude.Discussthreejob-relatedattitudes.Describetheimpactofjobsatisfactionhasonemployeebehavior.2Copyright©2005PrenticeHall,Inc.Allrightsre
3、served.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.Attitudes(cont’d)Explainhowindividualsreconcileinconsistenciesbetweenattitudesandbehavior.PersonalityContrasttheMBTIandtheBigFiveModelofpersonality.Describethefivepersonalitytraitsthathaveprovedtobemostpowerfulinex
4、plainingindividualbehaviorinorganizations.Explainhowemotionsandemotionalintelligenceimpactbehavior.3Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.PerceptionExplainhowanunderstandingofperceptioncanhelpmanagersbetterunde
5、rstandindividualbehavior.Describethekeyelementsofattributiontheory.Discusshowthefundamentalattributionerrorandself-servingbiascandistortattributions.Namethreeshortcutsusedinjudgingothers.LearningExplainhowoperantconditioninghelpsmanagersunderstand,predict,andinfluencebehavior.Describetheimplicatio
6、nsofsociallearningtheoryformanagingpeopleatwork.Discusshowmanagerscanshapebehavior.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.UnderstandingIndividualBehaviorOrganizationalBehavior(OB)TheactionsofpeopleatworkDualFocusofOBIndividualbehaviorAttitudes,personality,perception,learning,andmotivati
7、onGroupbehaviorNorms,roles,teambuilding,leadership,andconflictGoalsofOBToexplain,predictandinfluencebehavior.5Copyright©2005PrenticeHall,Inc.Allrightsreserved.Exhibit14.1TheOrganizationasanIceberg6Copyright©2005P
