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时间:2021-02-02
《酒店客房安全服务指南.doc》由会员上传分享,免费在线阅读,更多相关内容在应用文档-天天文库。
1、SAFETY&SECURITY安全1.KeepallyourvaluablesinthesafedepositboxeslocatedinyourroomorattheFrontDesk.Thehotelisnotliableforanylossofpersonalitemsinguestroomsorpublicareas.请将贵重物品存放在您房间或前台的保险箱内。酒店对任何在客房或公共区域遗失的私人物品不承担任何责任。2.Donotdiscloseyourroomnumbertoanyone.请勿向其它人透露您的房号。3.R
2、eportlostorstolenroomkeysimmediatelytotheFrontDesk.如房卡丢失或被盗,请立即告知前台。4.Foraddedsecurity,doublelockyourdoorandusethesecuritybarwhenyouareinyourroom.当您在房间内时,请锁上房门并扣上门闩以增加安全性。5.Usetheviewportbeforeopeningdoor,anddonotopenyourdoortostrangers.请通过猫眼确认来访者后开启房门,请勿给陌生人开门。6.Fam
3、iliarizeyourselfwiththenearestfireexitonthefloor.Intheeventofafire,donotusetheelevators.请熟悉您房间所在楼层最近的消防出口。如遇火警请勿使用电梯。7.Lecherousacts,prostitution,druguseortrafficking,smuggling,gamblingandanyotherillegalactivitiesarestrictlyforbidden.严禁在房间内从事色情,卖淫,吸毒或买卖毒品,走私,赌博和其它任何违
4、法活动。8.InaccordancewiththeSecurityControlRegulationsofthePublicSecurityDepartment,allvisitorsarenotpermittedintheguestroomsafter11:00pm.按照当地公安部门制定的相关安全规定,任何来访者不允许在晚上11:00后仍滞留在客房内。SAFETYPROCEDURES安全程序Yoursafetyisofourutmostconcern.Wehaveinstalledacomprehensivefireprote
5、ctionsystemandourstaffshavebeenwelltrained.However,intheunlikelyeventofanemergencyduetofire,yourunderstandingofthehotel’ssafetyandfamiliarityofthebasiclifesafetyrecommendationisveryimportant.您的安全是我们最关注的事。为此我们安装了全面的火警保护系统,同时员工也接受过良好的消防培训。但是,在疑似火警的紧急情况下,您对酒店安全设施的了解并知道如
6、何保护自身生命安全至关重要。Pleaserefertothesafetyproceduresleafletinthestationerycompendiumformoredetails.请阅读文件夹内的安全程序了解详情。Beforeyouunpack在您打开行李前·Countthenumberofdoorwaysbetweenyourroomandatleast2emergencyexists.Checktheirexactpositions:请了解您房间所在楼层走廊情况,至少知道两个紧急出口的准确位置。·Doyouhaveto
7、turnanycorners?Aretheyleftorrightturn?是否需要转弯?是左转还是右转?·Checkthepositionofthenearestfirealarm.确认最近的火警报警器位置。·Checkthecontrolofyourroomairconditioningunit检查房内的空调控制系统。·Learnhowtoswitchoff了解如何关闭空调·Leaveyourkeyinaconspicuousplaceinyourroom将房卡置于您房间内显著的位置。·Takeitwithyouifyouh
8、avetoleavetheroom.Youmayhavetoreturninanemergency当您离开房间时,请带上房卡。在紧急情况发生时,您可能需要回到房间内。Prevention预防·Donotusecookingappliancesinyourroom
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