QS_9000_培训资料讲解学习.ppt

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1、QS_9000_培训资料QualityPerspectiveWhatisyourdefinition/perceptionofquality?Accordingtotheoralicebreakerpresentationsandnotetakinghowwouldyoudefineitsquality.Wereyourexpectationsmet?Why?Whynot?Whataresomeofyoursuggestionsforimprovement(documentationandpresentation)?Quotes“Ithinkcom

2、panieswillbemoreselectiveonwhotheyareplacingtheirbusinesswith.Ifyourcompanyisperformingbetterquality-wiseandreject-wise,thenIthinkitisgoingtobethecompanythatisconsideredforacontract.”TerryMartin,QualityManager,PlasticSourceInc.(ElPaso,TX)"Thesuppliershallhavesystemsinplacetoen

3、suremanagementofappropriateactivitiesduringconceptdevelopmentthroughproduction.”QS9000,paragraph4.1.2.4OrganizationalInterfacesQS9000TrainingOutlineIntroductionPurposeISO9000BackgroundRequirementsRealWorldExamplesInteractiveExerciseConclusionSuggestedReadingsReferencesQS9000Pu

4、rposeImprovingrelationshipstoimprovequality“Thegoalofdevelopingyoursuppliersisbasedontheneedtoprovidehighqualitytothecustomer.”EnhancequalitysystemsforsuppliersEliminateredundantrequirementsReducecostsQS9000Purpose(continued)FundamentallydifferentfromISO9000.Designedtohelpsupp

5、lierstoautomakersprovideevidenceofstandardizedprocessesfordealingwithcustomers.Majorautomobilemanufacturerssetupteamswithsupplierstohelpindevelopment.WhatisISO9000?AdvantagesOrganizationforInternationalStandardsEuropeanstandardsforqualityStandardsarebroadandvaguetoadapttodiffe

6、rentculturesDoesNOTprovideframeworkfororganizationalimprovementandchangeCompaniesdocumentqualitysystemsinmanualstofacilitatetradethroughsupplierconformanceSuccesshascreatedvariousotherstandardssuchasQS9000WhatisISO9000?(continued)DisadvantagesNotallcountriesacceptISOregistrars

7、MainlyforexportingfirmsBarriertotradeTimeconsumingCostlyDifficultforsmallfirmstoaffordDiscouragesfreethinkingandemployeeempowermentBackgroundInformationWhatisthemeaningofQS-9000?QualitySystemRequirementsCommonsupplierqualitystandard(BigThree):ChryslerCorporationFordMotorCompan

8、yGeneralMotorsCorporationAppliestosuppliersof:productionmater