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ID:59417366
大小:423.50 KB
页数:37页
时间:2020-09-19
《IT项目管理质量管理(第八章)ppt课件.ppt》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、Chapter8:ProjectQualityManagementTheImportanceofProjectQualityManagementWhatIsProjectQualityManagement?PlanningQualityPerformingQualityAssurancePerformingQualityControlToolsandTechniquesforQualityControlModernQualityManagementImprovingITProjectQualityUsingSoftwaretoAssistinPr
2、ojectQualityManagementChapter8:ProjectQualityManagementTheImportanceofProjectQualityManagementManypeoplejokeaboutthepoorqualityofITproductsPeopleseemtoacceptsystemsbeingdownoccasionallyorneedingtoreboottheirPCs.ButqualityisveryimportantinmanyITprojects3TheImportanceofProjectQ
3、ualityManagementWhatIsProjectQualityManagement?PlanningQualityPerformingQualityAssurancePerformingQualityControlToolsandTechniquesforQualityControlModernQualityManagementImprovingITProjectQualityUsingSoftwaretoAssistinProjectQualityManagementChapter8:ProjectQualityManagementW
4、hatIsProjectQualityManagement?WhatIsQualityTheInternationalOrganizationforStandardization(ISO)definesqualityas“thedegreetowhichasetofinherentcharacteristicsfulfilsrequirements”(ISO9000:2000).Otherexpertsdefinequalitybasedon:Conformancetorequirements:Theproject’sprocessesandpro
5、ductsmeetwrittenspecifications.Fitnessforuse:Aproductcanbeusedasitwasintended.Notonlyfocusmeetingthewrittenrequirements,butalsothestakeholder,especiallythemaincustomer’sneedsandexpectationsfortheproject.5ProjectQualityManagement?Projectqualitymanagementensuresthattheprojectwil
6、lsatisfytheneedsforwhichitwasundertaken.Processesinclude:Planningqualitymanagement:Identifyingwhichqualitystandardsarerelevanttotheprojectandhowtosatisfythem;ametricisastandardofmeasurementPerformingqualityassurance:Periodicallyevaluatingoverallprojectperformancetoensurethepro
7、jectwillsatisfytherelevantqualitystandards.Performingqualitycontrol:Monitoringspecificprojectresultstoensurethattheycomplywiththerelevantqualitystandards.6Projectqualitymanagementsummary7TheImportanceofProjectQualityManagementWhatIsProjectQualityManagement?PlanningQualityPerfo
8、rmingQualityAssurancePerformingQualityControlToolsandTechniqu
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