肯德基月度绩效评估报告模板ppt课件.ppt

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1、AreaMonthlyBSCReviewYear_2008_Month_Market:Name:AgendaBSCTeamTurnoverRate(Monthly&Rolling)PeopleRetentionActionPlanBenchPlanReviewManpowerPlanKeyIssue&ActionPlanOPSKPIAnalysisAreaActionPlanBestPracticeSharingBalancedScoreCardCustomerP&LCHAMPS月成绩汇总KeyIssueStore：BalancedS

2、coreCardORS月成绩汇总BalancedScoreCardKeyIssueStore：注：若本月无ORS检查，请以自查为准BalancedScoreCardCERActionPlan:ChampsActionPlan:PeopleP&L（rollingbase）BalancedScoreCard注：阴影部分不用填写TeamMemberTurnover(Monthly)Keystore:TeamMemberTurnover(Rolling)Keystore:HostessTurnover(Monthly)Keystore:Hos

3、tessTurnover(Rolling)Keystore:人员发展-服务组BenchDevelopmentReview-RGMActionPlan:BenchDevelopmentReview-ARMActionPlan:Manpower/PeopleRetentionActionPlan1.SalesP&L-餐厅汇总（MTD）SalesP&L-餐厅汇总（YTD）BalancedScoreCardSalesP&L低于100%的餐厅请写明原因:SS:BalancedScoreCardSalesP&L（MTD）LSMEvents：Bal

4、ancedScoreCardProfitP&LProfitP&L(Remark)1.2.3.说明：1.2.3.COS说明：COLSemi说明：1.2.3.OPSKPI-COSOperationKPI(1)差异餐厅:OPSKPI-COSOperationKPI(2)请列出单店Difference数据：注：如使用Bud’s,SundaeMixYield为67-71杯/袋OPSKPI-COLOperationKPI(3)差异餐厅：OPSKPI-SemiOperationKPI原因:MTD本月实际去年同期去年差异UtilityUsageAv

5、erageComparableStoreNumber千元用电量OPSKPI-SemiOperationKPI(2)上期Outlier30%的餐厅：餐厅名称本期数上期数已经改善(Y/N)原因（具体陈述问题点）.…本期Outlier30%的餐厅：餐厅名称本期数上期数原因1.2.3.…系统执行状况Review（本季度）系统稽核ActionPlan1.上月行动计划Review本月行动计划BestPracticeSharing