2019 职场人际关系ppt课件.ppt

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1、Chapter5Motivationandemotioninhumanrelations第5章人际关系中的动机和情绪动机概述（motivation)motivation：Theimpetustoact.动机的本质：动机是个体行为的原因和动力，动机最根本的问题即人性的问题。ICI（internalcontrolindex）1WhenIfacedwithaproblemI--trytoforgetit.2I--needfrequentencouragementfromotherstokeepworkingatadifficulttask.3I--likejobswhere

2、Icanmakedesicionsandberesponsibleformyownwork.4I--changemyopinionwhensomeoneIadmiredisagreeswithme.5IfIwantsomethingI--hardtogetit.6I--prefertolearnthefactsaboutsomethingfromsomeoneelseratherthantohavetodigthemupmyself.7Iwill--acceptjobsthatrequiremetosuperviseothers.8I--haveahardtimesa

3、ying"no"whensomeonewantstotellmesomethingIdon'twant.9I--liketohaveasayinanydecisionsbyanygroupIamin.10I--consideredthedifferentsidesofanissuebeforemakinganydecisions.11Whatotherpeoplethink--haveagreatinfluenceonmybehaviour.12WheneversomethinggoodhappenstomeI--feelthatitisbecauseIhaveear

4、nedit.13I--enjoybeinginapositionofleadership.14I--needsomeoneelsetopraisemyworkbeforeIamsatisfiedwithwhatIhavedone.15Iam--sureenoughofmyopinionstotryandinfluenceothers.16WhensomethingisgoingtoaffectmeI--learnasmuchaspossibleaboutit.17I--decidetodothingsonthespurofthemoment.18Forme,knowi

5、ngIhavedonesomethingwellis--moreimportantthanbeingpraisedbysomeoneelse.19I--letotherpeople'sdemandkeepmefromdoingthingsIwanttodo.20I--sticktomyopinionwhensomeonedisagreeswithme.21I--dowhatIfeellikedoing,notwhatotherpeoplethinkIoughttodo.22I--getdiscouragedwhendoingsomethingthattakesalon

6、gtimetoachieveresults.23Whenpartofagroup,I--prefertoletotherpeoplemakeallthedecisions.24WhenIhaveaproblemI--followtheadviceoffriendsorrelatives.25I--enjoytryingtododifficulttasksmorethanIenjoytryingtodoeasywork.26I--prefersituationswhereIcandependonsomeoneelse'sabilityratherthanjustmyow

7、n.27HavingsomeoneimportanttellmeIdidagoodjobis--moreimportanttomethanfeelingIhavedoneagoodjob.28WhenIaminvolvedinsomethingI--trytofindoutallIcanaboutwhatisgoingon,evenwhensomeoneelseisincharge.InternalversusexternallocusofcontrolExternallocusofcontrol:thepositionthatexternalcir