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1、Thereareseveralmailfunctionsthatcanbeattributedtononverbalcommunicationacrosscultures.thefunctionsofnonverbalcommunicationcouldbeidentifiedinthefollowingfiveaspects.TheFunctionsofTheNonverbalCommunicationRepeating重复Peopleusenonverbalcommunicationtorepeat,clarify,andemphasizetheirpoint
2、ofviews.Eg.Asupervisorwelcomingasubordinatebackafteralengthyillnessmightgivehimawarmhandshaketostresshowpleasedheisattheother'sreturn.Complementing补充Nonverbalcommunicationcuescanaddtoorcomplementaverbalmessage.TheFunctionsofTheNonverbalCommunicationSubstituting替代Nonverbalmessagesmaysu
3、bstituteverbalonesincertainsettings.Eg.Therearesituationsinwhichwordscannotbeused.Inaverynoisystreet,forexample,policeofficermightusehandgesturestoreplacespokenmessages.Regulating规范Nonverbalbehaviorscanhelpcontrolverbalinteractionsbyregulatingthem,suchasturn-takingsignals(handraised)i
4、nconversationsTheFunctionsofTheNonverbalCommunicationContradicting反驳Certainnonverbalbehaviorscancontradictspokenwords.Accenting强调NonverbalsignalsthataccentcallourattentiontoamatterunderdiscussionEg.Apersonpoundingonadeskasshemakesanimportantpoint.TheFunctionsofTheNonverbalCommunicatio
5、nIhatemyjob.Iamsobored.ElementsofNonverbalCommunicationBodyLanguage:AppearancePostureandWalkGesturesandTouchEyecontactandFacialexpressions:Vocalcues:Pitch,rate,volume,quality,articulationSpatialUseandTimeAppearanceAppearance(clothes,hairstyle,makeup,personaldecoration)mayindicatemood,
6、occupation,culture,status,orgroupmembership,character.PosturePosturereferstoyourbody’spositionasyousitorstand,whichcommunicatesagreatdealaboutyourmoodorfeelings.PostureOpenPostureVsClosedPostureWalkWhatcanyouguessifyouseepeople1,walkslowlyanddragtheirfeet2,walkhurriedlyGestureGestures
7、aremovementsofhandsandarmstohelpmakeapoint.Occasionalgesturesservetoemphasize;constantgesturestendtoconfuse.TouchTouch:exceptinfamiliesandamongfriends,usuallythepersonwiththegreaterpowerorhigherstatusinitiatetouch.Sensitiveinworkplace.Inappropriateorunwantedtouching—sexualharassmentTo
8、uchis
