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1、1.HowwouldyouadviseSalgadotoproceedontheissueofupgradingZara’sPOSsystem?ToanswerthequestionwhetherornotupgradingZara’sPossystem,wemustagreethatthePossystemshouldhelpthecompanytouseinformationwiselytoaddvaluetotheirperformanceinsomecriticalfieldssuchasf
2、inancing,marketing,operationandsoon.Moreover,thePossystemoughttobesuitablefor3dimensionsincludingorganization,technologyandpeople.(1)ShouldthecompanyupgradethePOSterminalstoamodernoperatingsystem?Atpresent,Zara’sPossystemgivessupporttoitsdailyoperating
3、andmanagement.Managersandemployeesinheadquarteraswellasvendormembersallovertheworlduseitwell.However,thereisacontradictionwecan’tignore.Zara’sPOSsystemrunsonDOSwithoutassistofthesupplier,Microsoft,whichleadstoatroublethatZaradoesn’thavePOSsoftwarethatw
4、orkswithitsPOShardware.Inotherwords,Zarafacesadilemma.Someholdtheviewpointthatit’snotnecessarytoupdatethePOSterminaltoamodernoperatingsystem.OnereasonisthatmembersininformationsystemdepartmentareabletocompileDOS-compatibleprograms.Anotherreasonisthatup
5、gradingPOSsystemmaypushstoremanagersandemployeesinamessandittakestimetoadapttothenewone.Inaddition,ZaraisabigcustomerforDOS.That’stosayZarahasthepowertobargain,whichmeansalowercost.However,POSsystemwalksontwolegs,thesoftwareandhardware.Inthelongterm,Za
6、raneedstoupgradeit.SinceZaraisbecomingmoreandmoreglobalwithincreasingtrendinrevenue,profitandbranchesaroundtheworld.Forfurtherdevelopment,Zarahadbetterkeeppacewithinternationalconventions.Afterall,fromtechnologicalangle,Zara’ssystemfallsbehind.What’smo
7、re,noonecanpromisehardwarewithincompatiblesoftwarewillalwaysrunsmoothly.Whatifitbreaksdown?Nosupport.YoucanimaginethedamagetoZara.Naturally,thetransitionneedsaspecificplan.Maybe,theprocessfrompointtosurface,takingexternalandinternalenvironmentintoconsi
8、deration,isagoodchoice.(2)Shouldthecompanybuildin-storenetworks?Yes,itshouldbuildin-storenetworks.Now,thePOSterminalswerenotconnectedtoanotheroneviaanyin-storynetwork,soemployeescopieddailysalestotalsfromeachterminalontoafloppydisk,thec
