旅游服务英语EnglishforTourService课件.ppt

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1、旅游服务英语EnglishforTourService主编：林群安锦兰制作：李晓新2011年1月EnglishforTourServiceChapter1AttheTravelAgencyChapter2ArrivalChapter3AttheHotelChapter4FoodandDrinksChapter5TransportEnglishforTourServiceChapter6SightseeingChapter7ShoppingChapter8EntertainmentChapter9Compla

2、intsandEmergenciesChapter10DepartureChapter1AttheTravelAgencyUnit1TourConsultationUnit2TourArrangementUnit1TourConsultationInthisunit,youwillLearncareerskillRecommendtravelproposalMakeanFITtourbookingMakeagrouptourbookingLearnSuccessfulsellingstepsUnit1Tour

3、ConsultationWordsandExpressionsaccommodationn.住宿certificaten.证明书obligationn.职责Regulationn.规则,规章vaccinationn.[医]接种疫苗advisoryn.报告currencyn.货币passportn.护照visan.签证rentaln.租赁Unit1TourConsultationadmissionn.允许进入coachn.大客车foldern.折叠式宣传资料optionn.选择roundtripa.(车票等)往

4、返的vacancyn.空缺admissionticket门票FIT(FamilyandIndividualTourist)散客tourguide导游Unit1TourConsultationtravelagency旅行社brochuren.宣传小册子discountn.折扣minimumadj.最低的packagen.包价项目sightseeingn.观光boutiquehotel精品酒店packagedtour包价旅游travelagency旅行社Unit1TourConsultation1.Iwouldl

5、iketoreserveatourofthecityformygroup.2.MayIhavethenameofthegroup,sir?3.Doyouneedatourguide?4.Whenareyouplanningontraveling?5.Whatisthepriceforthistravelpackage?Unit1TourConsultation6.I’dlikesomeinformationaboutholidaysinJapan.7.MayIsuggestyouour3-day-2-nigh

6、tpackagetour?8.Canyoualsoreservehotelroomsforthenight?9.I’dliketotakeaone-daysightseeingtouraroundthecity.10.Herearesomebrochures.Theycangiveyousomeinformation.Unit1TourConsultationWordsandExpressionsawarenessn.意识convincevt.使信服facilityn.设备offervt.提供routinen

7、.程序intermsof从…角度来讲leavesbalone不干涉某人Unit1TourConsultationbrowsev.浏览excursionn.远足investigatev.调查presentvt.介绍rapportn.和睦关系inthiscase在这种情况下moveonto转换(话题)Unit2TourArrangementInthisunit,youwillLearncareerskillIntroducetheitinerarytotouristsDiscussthetourarrangeme

8、ntNegotiateaboutthechangeoftheitineraryLearnhowtowriteitineraryUnit2TourArrangementInthisunit,youwillLearncareerskillIntroducetheitinerarytotouristsDiscussthetourarrangementNegotiateaboutthechangeofthe