关键绩效(KPI)指标--培训课件.ppt

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1、KeyPerformanceIndicators–Training关键绩效指标——培训TheNeedtoMeasure衡量的必要性Tounderstandthecurrentsituation了解现状Toidentifythefocusareasforimprovement确定需要改进的关键区域Toidentifytheimprovementtarget确定改进目标Toidentifytheimpactofimprovementactivity确认改善行动的影响Toensuresustainabilityanddrivefurthercontinuousimprove

2、mentactivities确保持续性并深入推动持续改进行动Whydoweneedtomeasure?为什么要进行衡量VisualFactoryWasteelimination&StandardWorkSafetyProductiveMaintenanceQualityDemandFlowContinuousImprovementWorkinginTeamsLeadershipPeopleDevelopment&Involvement2KeyPerformanceIndicators(KPI’s)关键业绩指标Key图解:StrongCorrelation.关系密切So

3、meCorrelation少许联系EASURE衡量标准QUALITY质量COST琛本DELIVERY交货SAFETY安全BBRIVIATION缩写Safety安全TotalCaseIncidentRate总计事故发生率TCIRProductivity生产率LabourProductivity人工效率LPProductionQuality生产质量NotRightFirstTime一交不合格率NRFTProductQuality产品质量ServiceCallRate电话投诉率（社会返修率）SCRProductionDelivery交货DeliveryScheduleAch

4、ievement按时交货率DSAProductionInventories生产库存StockTurnsWIP&Supplies在制品&物料库存周转率STWSWarehouseInventories仓库存货StockTurnsFinishedGoods成品库存周转率STFGConversionCosts加工成本ConversionCostperProduct单台加工成本CCPPEquipmentEfficiency设备效率OverallEquipmentEfficiency设备综合利用率OEEProductionEfficiency生产效率DisruptionFreeP

5、erformance无中断运行DFP3TotalCasesIncidentRate总计事故发生率AmeasureofSafetyconsideringworkplaceinjuriesinrelationtohoursworked.与工作时间相关的工伤方面的安全测定标准TCIR=Annualtotalno.ofhoursworked200000(hrs)×annualno.ofrecordableaccidentsincurred200000（小时）×年度记录在案的事故发生数量年度总工时Unit:[rec.acc./100workers/year]单位:（事故记录数量

6、/100个工人/每年）200000=100workers×50weeks×40hoursperweek200000=100个工人×50周×每周40小时Recordableaccidents记录在案的事故Annualnumberofrecordableaccidentsincurred年度记录在案的事故发生数量Annualtotalnumberofhoursworked年度总工时DataRequired:所需数据：4LabourProductivity人工效率Ameasureoftheratiobetweengoodunitsmadeandthedirectandind

7、irectoperatorhoursusedtomakethem.合格品与对应的直接及间接人工工时之间的比值测定标准LP=Numberofdirectandindirectpaidoperatorhours直接及间接人工工时TotalquantityofFGunitsproduced成品生产总量Unit:[prod/hour]单位：（产品台数/小时）FG=FinishedGoodunit.FG=成品台数DataRequired所需数据：TotalquantityofFGproduced成品生产总量Numberofdirectandindirectpa