国际商务礼仪（第二版） 网络礼仪课件.ppt

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1、UnitTenNetiquette网络礼仪ContentsLeadin1ReadingA2ReadingB3ReadingC45ExercisesIMOForYourInformationKITBRBFYIBTWLOLberightbackinmyopinionBythewaykeepintouchlaughingoutloudDoyourecognizethesechatabbreviations(oracronyms),trytomatcheachwithitscorrespondingmeaning.WarmingupWhatIsNet

2、iquette?Thewordnetiquetteisacombinationof“net”(frominternet)and“etiquette”.Itmeansrespectingotherusers’viewsanddisplayingcommoncourtesywhenpostingyourviewstoonlinediscussiongroups.Weexpectotherdriverstoobservetherulesoftheroad.Thesameistrueaswetravelthroughcyberspace.That’s

3、wherenetiquettecomesinhandy.Toguideyouthroughyouronlinecommunications,keepthesepointersinmind:ReadingAUnitTenNetiquettecyberspacen.网络空间例：Informationtechnologynowisnotadvancedenoughtostoppeople'sprivacyincyberspacefromleaking.现有的信息技术还没有先进到可以确保人们在网络世界中的隐私不被泄露。Avoidwritinge-ma

4、ilorpostingmessagesinblogs,newsgroups,forums,chatroomsandotheronlinevenuesusingallcapitalletters.ITLOOKSLIKEYOU’RESHOUTING!Notonlythat,it’sdifficulttoread.Whenyoutalkwithsomeone,thetoneandinflectionsofyourvoiceconveygreatmeaning.Toaddpersonalityandhumortoyourmessages,usesmi

5、leys,alsoknownasemoticons,expressionsyoucreateusingthecharactersonyourkeyboard.ReadingAUnitTenNetiquettesmileysn.表情符号；支持动态表情图标；笑脸符例：Severalcombinationsofcharacterswillproducegraphicalsmileyswhenusedinachatsessionorane-mailmessage.某些字符的组合可在聊天或编写电子邮件时打造图形化表情。3.Keepyourwritten

6、communicationsfocused.Thisistruewhethersendinge-mailorpostingmessagesonline.Fewpeoplelikereadinglengthytextonacomputerscreen.Manypeoplenowreceivee-mailonmobilephonesandotherportabledevices.Tinyscreensmakereadinge-mailchallenging.4.Toshortenmessages,usecommonabbreviations:“B

7、TW”means“BytheWay”.Agoodonetokeephandyincaseyou’reworriedaboutoffendingsomeoneis“IMHO”—“InMyHumbleOpinion”.Oneofourfavoritesis“ROTFL”,whichstandsfor“RollingontheFloorLaughing”.Ashortenedversionis“LOL”—“LaughingOutLoud”.Andifyougetcalledawaywhilechattingonline,try“BRB”—“BeRi

8、ghtBack”.ReadingAUnitTenNetiquette5.Rememberthatcommentsyouposttoablog,newsgroup,f