新职业英语1酒店英语--Unit 5.ppt

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1、酒店英语１ENGLISHFORCAREERS新职业英语中国劳动关系学院高等职业技术学院Unit5SwitchboardListeningSpeaking4Warming-Up1Reading23Writing5Project6VocabularyandStructure7ListeningScript8Unit5Switchboardnoreply—Dpickingupthephone—Ahangingupthephone—Choldingtheline—BSuggestedAnswersTask1Matchtheexpressionsontheleftwiththepictur

2、esontheright.Unit5SwitchboardA—switchboardB—ServiceDirectoryC—telephonereceiverD—keepthetelephoneoffthehookE—cellphoneF—callingcardSuggestedAnswersTask2Writeeachoftheexpressionsunderitscorrespondingpicture.Unit5SwitchboardSuggestedAnswersTask3MatchthetelephoneEnglishontheleftwiththeirresponse

3、sontheright.1—E2—A3—D4—B5—CUnit5SwitchboardMoreaboutSwitchboard(1):Unit5SwitchboardAswitchboard(alsocalledamanualexchange)wasadeviceusedtoconnectagroupoftelephonesmanuallytooneanotherortoanoutsideconnection,withinandbetweentelephoneexchangesorprivatebranchexchanges(PBXs).Theuserwastypicallykno

4、wnasanoperator.SwitchboardMoreaboutSwitchboard(2):OperatorUnit5SwitchboardPublicmanualexchangesdisappearedduringthelasthalfofthe20thcentury,leavingafewPBXsworkinginofficesandhotelsasmanualbranchexchanges.ManualPBXshavealsoforthemostpartbeenreplacedbymoresophisticateddevicesorevenpersonalcomput

5、ers.MoreaboutSwitchboard(3):ModernPBXUnit5SwitchboardMoreaboutSwitchboard(4):ModernSwitchboardHotelSwitchboardoperatorUnit5SwitchboardTask1Trytoanswerthefollowingquestionsbeforeyoureadthepassage.Whattelephoneservicedoesahotelnormallyprovide?2.Doyouknowhowtodialaninternationalcallfromahotelr

6、oom?ReadingUnit5SwitchboardReadingAhotelnormallyprovidesmanykindsoftelephoneserviceincludingroom-to-roomcall,localcall,DDDcall,IDDcall,messageservice,andconfidentialserviceorscreencallservice.SuggestedAnswers1.Whattelephoneservicedoesahotelnormallyprovide?Unit5SwitchboardReadingTodialaninterna

7、tionalcallfromahotelroom,weshoulddial“0”first,thentheinternationalprefix“00”,followedbythecountrycode,areacodeandtheexpectedtelephonenumber.SuggestedAnswers2.Doyouknowhowtodialaninternationalcallfromahotelroom?Unit5SwitchboardTelephone