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1、课程设置介绍自己GREETING接客WELCOME用餐DINING入住HOTEL打电话TELEPHONE介绍公司INTRODUCTION购物SHOPPING送客SEE-OFF（问候）GreetingpeopleGivinggreetings（问候）Goodmorning!/Afternoon!/EveningGladtomeetyou/Nicetomeetyou/Nicemeetingyou!Howdoyoudo?Hello!/Hi!Responding（回答）togreetings1.Prettygoo
2、d,thankyou.Verywell,thankyou.2.Can’tcomplain./So-so,thanks./Nottoobad.3.I’mextremelywell,thankyou.I’mverywellindeed,thankyou.Makingintroduction（介绍）IntroducesomebodyLetmeintroduce……toyou.Letmeintroduceyouto……Thisis…….Allowmetointroduce…..MayIhavethepleasur
3、e/honorofintroducing….ThisisMr./Miss/Mrs.Meet……I’dlikeyoutomeet….IntroduceyourselfI’m…./Howdoyoudo?I’m…../allowmetointroducemyself.I’m……RespondingtointroductionsI’mverygladtomeetyou.Nicetomeetyou.Exercises（练习）1.A.__________,Mr.Wang.B.Oh,_________.Mr.Smith
4、.Fancymeetingyou.A.yes,_________.B.How___________?A.________.Andyou?B.____________,thanks.2.AnewemployeeAlexWhite:I’djustliketo_______.Myname’sAlexWhiteandI’mthenewexportsalescoordinator.ChrisGrey:oh,yes.I’veheardofyou.How______?I’mChrisGrey.__________you
5、.Haveyoujustarrive?1.A.Goodmorning,Mr.Wang.B.Oh,Goodmorning.Mr.Smith.Fancymeetingyou.A.yes,gladtomeetyou.B.Howarethingsgettingonwithyou?A.Fine.Andyou?B.I’mfinetoo.thanks.2.AnewemployeeAlexWhite:I’djustliketointroducemyself.Myname’sAlexWhiteandI’mthenewexp
6、ortsalescoordinator.ChrisGrey:oh,yes.I’veheardofyou.Howdoyoudo?I’mChrisGrey.Pleasetomeetyou.Haveyoujustarrived?LizJones:avisitorfromUSA,isvisitingtheofficeinRizhao.TonyHarris:MsSmith,I’d_____Mrs.Jones.Mrs.JonesisfromoursalesofficeinLondon.LizJones:Hi!Clai
7、rSmith:______?Mrs.Jones?I’vebeen_____meetingyou.LizJones:oh,please_____Liz.ClairSmith:AndI’mClair.LizJones:Hi!ClairSmith:Well,Liz,didyou________?LizJones:Yeah,nottoobad.LizJones:avisitorfromUSA,isvisitingtheofficeinRizhao.TonyHarris:MsSmith,I’dlikeyoutome
8、etMrs.Jones.Mrs.JonesisfromoursalesofficeinLondon.LizJones:Hi!ClairSmith:Howdoyoudo?Mrs.Jones?I’vebeenlookingforwardtomeetingyou.LizJones:oh,pleasecallmeLiz.ClairSmith:AndI’mClair.LizJones:Hi!ClairSmith:Well,Liz,did
