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绩效评估工具 英文课件

绩效评估工具 英文课件

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时间：2017-12-13

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1、BalancedScorecardStrategicManagementAccountingTheBalancedScorecardManagementtranslatesitsvision,missionandstrategyintobusinessperspectives;objectivesandperformancemeasuresthatemployeesunderstandandaccept.Performance measuresCustomersLearning andgrowthInternal

2、business processesFinancialTheBalancedScorecard:Fromvision,missionand strategytoPerformanceMeasuresExh.10-11FinancialHasourfinancial performanceimproved?CustomerDocustomersrecognizethat wearedeliveringmorevalue?InternalBusinessProcessesHaveweimprovedkeybusines

3、sprocessessothatwecandelivermorevaluetocustomers?LearningandGrowthArewemaintainingourability tochangeandimprove?PerformanceMeasuresWhatareour financialgoals?Whatcustomersdo wewanttoserveand howarewegoingto winandretainthem?Whatinternalbusi- nessprocessesare cr

4、iticaltoproviding valuetocustomers?Vision,MissionandStrategyTheBalancedScorecard: Non-financialMeasuresThebalancedscorecardreliesonnon-financialmeasuresinadditiontofinancialmeasuresfortworeasons:Financialmeasuresarelagindicatorsthatsummarize theresultsofpastac

5、tions.Non-financialmeasuresare leadingindicatorsoffuturefinancialperformance.Topmanagersareordinarilyresponsibleforfinancial performancemeasures–notlowerlevelmanagers. Non-financialmeasuresaremorelikelytobe understoodandcontrolledbylowerlevelmanagers.TheBalanc

6、edScorecardforIndividualsApersonalscorecardshouldcontainmeasuresthatcanbe influencedbytheindividualbeingevaluatedandthat supportthemeasuresintheoverallbalancedscorecard.Theentireorganizationshouldhaveanoverallbalancedscorecard.Eachindividualshouldhaveapersonal

7、balancedscorecard.Thebalancedscorecardlaysoutconcreteactionstoattaindesiredoutcomes.Abalancedscorecardshouldhavemeasures thatarelinkedtogetheronacause-and-effectbasis.Ifweimprove oneperformance measure...Anotherdesired performancemeasure willimprove.TheBalance

8、dScorecardThenTheBalancedScorecard andCompensationIncentivecompensationshouldbelinkedto balancedscorecardperformancemeasures.TheBalancedScorecard JaguarExampleEmployeeskillsininsta

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