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1、WhitePaperWorkforcePrinciplesfortheCOVID-19PandemicStakeholderCapitalisminaTimeofCrisisIncollaborationwithWillisTowersWatsonMarch2020WhiletherecurrentlyisIn2019,lessthan10%ofbusinessleadersfromG20andOECDcountriesconsideredthespreadofinfectiousdiseasesasaloomingglobalrisk,accordi
2、ngtotheWorldEconomicasignificantfocusonForumExecutiveOpinionSurvey.Norwerecompaniesanticipatingthatapandemicmightthepublichealthandtesttheirpublicreputationasaresponsibleemployer.Yetinearly2020allorganizationseconomicimpactofarefacingjustsuchacrisisandtheneedtoaddresstheurgentco
3、ncernsofvariouscategoriesofworkers:thosewhocanandcontinuetoworkremotely,non-remotetheCOVID-19workerswhocanworkremotelywithpropersupport,thosewhocannolongerworkforpandemic,theavarietyofreasonsandthosewhocontinuetoworkinperson.Additionally,mostworkforceandcompanies,acrosssectors,h
4、adnotimplementedflexibleorremoteworkingarrangements.Inthecurrentenvironmentmostbusinessesarehavingtoputinplacenewsocietalimplicationsmeasuresfortheirworkforcesrapidly–oftenwithnopreviouscomparableexperiences.arenolessprofound.Thefollowingprinciplescanhelpguideorganizationsinshap
5、ingaresponsiblecourseofactionthatbalancesshort-termpressuresagainstmedium-tolonger-termneeds:–Seethiscrisisasadefiningleadershipmoment—andcontinuedeliveringthebestpossibleoutcomesforallstakeholders.Stayingtruetothepurpose,values,principlesandcultureofanorganizationstartsatthetop
6、.Effectiveleadersaretransparent,empatheticandcreatetrust,andtheirbehaviorshelpcalm,supportandevenenergizeemployeessothattheyfeelvestedinacommonmissionandpurpose,andembracenewwaysofworking.–Adoptanagileandcontinuouslearningmindsettoensureyourresponseis(re-)calibratedtothecircumst
7、ancesathand.Theunchartedwatersofthiscrisisdemandagilityandinnovation,andadaptingtorapidlychangingsystemsandregulations.–Understandtheperspectivesofandengageallstakeholders(e.g.,employees,shareholders,customers,suppliers,unions,healthcareproviders,community)indecisionmaking.Keepa
8、pulseontheshiftingneedsandprioritiesofallstakeh
