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1、收到客户询盘时的回复：Dearsir,WeherebyacknowledgereceiptyourinquiryofXX,(products)andijustgottheinformationfromourproductiondepartment,thesestandardisavailableforus.andthenowplscheckthequotationbelow:Thespecificationyourequired:Thelength:Thediameter:Thematerial........Theprice:XXusd/pesFOB(tianjin)Ihope
2、thisistheoneinyourfavor,Asaexperiencedcompany(ISO9001:2000)intheXXfiledformorethan20years.andwetaketheopportunityseriouslytocooperatewithyou.ifyouhaveanyquestions,plsfeelfreetocontactme.iwilltrymybestThanksandregards签名客户询盘模糊，向客户询问规格Dearsir,ThanksforyourinquiryofourXX(products).ondec.10th.andw
3、eareinXXfiledformanyyears,soweareconfidentwecandoit.butthespecificationsyougivenisstilllack.suchasthediameter,meterial,quantityandsoon.....,soplscanyousendusthedetails?thedrawing(cad)isok.Afterweconfirmed,wearehappytoprovideyouwithourgoodqualityandcompetitiveprice.Lookforwardyoursoonestreply,
4、Thanksandregards签名针对客户的讨价还价的回复Dearsir,Sorryformylatereply,idiscusswithourbossforalongtime,butregardingtheprice,itisnearourbottomline,youknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.Butwetreasureourfirstcooperation,soweallowyoua2%discount,thisist
5、hebesticandoforyou.Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,themostimportantisthequality,ithink.Ifyouanycomments,plsletmeknow.ThanksandregardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dearsir,Didyoureceiveourquotationondec12t
6、h?andnoreplyfromyou.iwaswaitinguntilallthecolleagueslefttheoffice.Maybeyouareverybusy.Soplscanyoutakesometimetogivemeareply?andkindlygivemesomeadviceonXX(products)LookforwardyourreplyThanksandregardsAngela面对客户迟迟不回复Dearsir,Howareyouthesedays?IamangelafromXXcompany,hopeyoustillrememberme.yousen
7、tusainquiryofXXproducts.Andwequotedforyouondec12th.Canyousendmeareplywhichcanstatedyouradvice?youknowweusuallykeepourclient’sdataandadviceintheachives,sothatwemakespecialanddivideplanandscheduleforeachclient.Atthesametimewecanimproveourservic
