2019_2020学年高中英语Unit3Underthesea5SectionⅤWriting教案新人教版选修7.doc

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1、SectionⅤ　Writing投诉信文体感知投诉信是对产品或服务表示不满的信件。责备、抱怨和要求赔偿类的写作形式都为投诉信。此类的写作内容要明确、具体，事实要条理清楚，但是要避免使用过激或使对方难堪的措辞。写作要开门见山地列出对什么不满、为什么不满，最后提出解决的办法。增分佳句1．Iamwritingtoyoutocomplainaboutthewashingmachineboughtfromyourstore.我写信给你抱怨从你店里买的洗衣机。2．Iwouldappreciateitifyoucandealwiththismatterintime.如果你能及时处理这个事情，我将会很

2、感激。3．Ifyoucan’timprovethepresentsituation,Iwilltakelegalaction.如果你不能改善现在的情况，我将采取法律行动。4．ItwasnotuntilyesterdaythatIreceivedthem.直到昨天我才收到它们。写作模板Iamwritingtoyoutocomplainabout________.Iwouldappreciateitifyoucandealwiththismatterintime.Thefocusofthecomplaintisthat________.Firstly,itwasnot________unt

3、il________.Secondly,________wasso________that________.Thirdly,________.(表达清楚投诉的内容)I’dliketobeinformedof________.Ifyoucan’timprovethepresentsituation,Iwilltakelegalaction.Thankyouforyourtimeandkindconsideration.Sincerelyyours，写信人姓名写作要求假定你是李华，两周前你从网上订购了一套英语书虫系列读物(BookwormSeries),昨天才到货，且包装破损，数量不足。请

4、就此给网店客服写一封电子邮件投诉。要点如下：51．介绍购物情况；2．反映存在的问题；3．提出解决方案。注意：1．词数100左右；2．可适当增加细节，以使行文连贯。审题谋篇词汇推敲1．订购　　　　　　　　order2．一套asetof3．令人失望的是toone’sdisappointment4．打包packup5．使事情更糟糕的是tomakemattersworse6．有权利做某事havetherighttodo...7．处理dealwith8．或者……或者……either...or...9．被告知beinformedof遣词造句1．完成句子①两周前我在你的网店订购了一套书虫系列。Ior

5、deredasetofBookwormSeriesonyourwebsitetwoweeksago.②直到昨天我才收到这套书。Ididn’treceivethemuntilyesterday．③令我失望的是，书被包装得很糟糕，所以一本书的书皮被扯坏了。Tomydisappointment,thebookswerepoorlypackedup,andthecoverofonebookwastorn.5④我发现一本书不见了，所以这套书不完整了。Itisnotacompleteset,asIfoundonebookmissing．⑤你们要么给我归还钱要么再给我寄送一套新书。Youeither

6、returnmymoneyordeliveranewsetofbookstome.⑥我有权利要求你们处理这个问题。Ihavetherighttoaskyoutodealwiththisproblem.⑦我想要被告知我的投诉信的处理过程。Iwouldliketobeinformedoftheprocessofdealingwithmycomplaint.2．句式升级⑧用but连接句①和句②。IorderedasetofBookwormSeriesonyourwebsitetwoweeksago,butIdidn’treceivethemuntilyesterday.⑨用so...that

7、...结构改写句③。Tomydisappointment,thebooksweresopoorlypackedupthatthecoverofonebookwastorn.⑩用Ihopethat引导句⑤。Ihopethatyoueitherreturnmymoneyordeliveranewsetofbookstome.妙笔成篇___________________________________________________________