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时间:2020-03-30
《从电子商务到电子企业的飞跃.pdf》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、TheLeapFromElectronicCommercetoElectronicBusinessEdwardJ.Cherian,Ph.D.ProfessorofInformationSystemsGeorgeWashingtonUniversityWashington,DCPresentedattheABASInternationalConferenceBrussels,BelgiumJuly23,2001AbstractManypeoplebelievethatelectroniccommerceandelectronicbusinessarethesame.E
2、lectroniccommerceisapartofelectronicbusiness;itisthepartthathastodowithbuyingandsellinggoodsandservicesbyusingadatacommunicationsnetworkinsteadofapaperortelephone(voice)system.FirstgenerationeffortstoconductelectroniccommerceproceededtheInternet.Inthesecondgenerationmostbusinessesprogr
3、essedinelectroniccommercetowheretheycouldconductsalestransactionselectronically.Electroniccommerce-procurement-isamajorimprovementinbusinessmanagement,butweneedtomarrythisfunctionwithothercapabilitiestoconvertanorganizationtoanelectronicbusiness.Wearenowinthethirdgenerationofelectronic
4、commerce:theintegrationofinformationtechnologyinfrastructuretocreateanelectronicbusiness.Buttheleaptoelectronicbusinessasanorganizationalstrategyisnoteasy.Electronicbusinessisnotjustthebuyingandsellingofproductsandserviceselectronically–itincludesconnectionsoftheseelectronicprocessesto
5、otherpartsoftheorganizationthatrelateinternallytofinance,fulfillment,staffing,marketing,customerservice,etc.,andexternallytocustomersandthesupplychain.Whenanorganizationrecognizesthestrategicimportanceofthisnewbusinessapproachandembracesanewbusinessmodel,therebymakingafundamentalcommit
6、menttothisprocessintegration,itcanmoveontobecomeacomprehensiveelectronicbusiness.1I.IntroductionElectroniccommercemeanswemovefromthephysicaltotheelectronicastheprimarymeansofconductingbusiness.Thismovementisnotreallyanewbusinessmodel.Itiseasytotracetheoriginofe-commercetotheinventionof
7、thetelegraphsome150yearsago,whichputtheponyexpressrideroutofbusiness.Someyearslaterthebankingindustrybeganelectroniccommercebyintroducingtheautomatictellermachineandelectronicfundstransfer.Untilrecentlymostpeopleneverreferredtothisworkaselectroniccommerce.Morerecentlyorganizationsrea
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