SAP解决方案管理器(英文版).pdf

《SAP解决方案管理器(英文版).pdf》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、SAPSolutionManager-SAP’sNextGenerationService&SupportPortalPeterYiSeniorSupportConsultantSAPAsiaPacificAgendaSAPSolutionManagerSAPSolutionPortfolioManagementApproachSAPSolutionManagerasaService&SupportPortalRolloutInformationMobileSAPSolutionManagerSAPAG2001,,TANWeeLia

2、t2/38SAPSolutionPortfolioManagement–Objectives??HowtosecurethetechnicalinstallationandoperationofmySAPsolutions???Howtoensuresuccessfultechnicalimplementationandoperationofcorebusinessprocesses???Howcanweclosethegapbetweencustomer'sITdepartmentandcus

3、tomer'sbusinessunitstoensurebestcorebusinesscontrolling???HowcanSAPensurethecontinuousimprovementofourcustomersbusiness???HowcanSAPensurethebestSAPSupportforourcustomersincaseofproblems?©SAPLabs,Inc.SAPTechEd2001November6-9,2001(IMPL03)3SAPAG2001,,TANWeeLiat

4、nManager>3/38SAPSolutionPortfolioManagement–ReasonsCoreBusinessProcessandSolutionLandscapeTypicalSystemLandscapetobeImplementedCustomerSupplyWarehouseSAPR/3CRMSystemChainManagement140differentStockPricingSalesManagementSystemsEDIandALETransferConditionsOrderinterfacesOr

5、derPromotionRequesttochangeConfigureConditionsSalesOrderVehicleReplenishmentanytimeLoadsSalesOrderTransportCarrierPlanningSystemSystemDeliveryRequestPlanNoteReplenishmentCarrierSelectionAccept?ShipmentNo/YesAppointmentUpdateShipmentShipmentScheduleStatusACSISBarcodeGood

6、sReceiveIntransitReaderIssueOrderinnsmallwarehousesInvoiceInvoiceSAPAG2001,,TANWeeLiat4/38SAPSolutionPortfolioManagement–FundamentalsPortalsPortalsToolsToolsServicesfor:FeasibilitySystemsIntegrationGoingLiveUpgradeServicesConversionEarlyWatch/Proact

7、iveActionsBusinessOptimizationKnowledgeTransfer:Training/EducationSelfServicesBestPracticesDocumentsSAPBackofficeSupportSAPServiceandSupportInfrastructureSAPServiceandSupportInfrastructureSAPAG2001,,TANWeeLiat5/38SAPSolutionPortfolioManagementApproa

8、chDiscovery&Discovery&Operations&Operations&ImplementationImplementationEvaluationEvaluationContinuousImprovem