商务英语谈判3.1.ppt

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1、主编：余娟北京师范大学出版集团-----ChapterThreeEtiquetteinBusinessNegotiationConductingBusinessNegotiationsInEnglishChapterThreeEtiquetteinBusinessNegotiationWhatarewegoingtolearninthischapter?1.Understandwhatbusinessetiquetteis2.FindoutthebasicetiquetteinbusinessnegotiationUnderstanddifferentb

2、usinessetiquetteindifferentcountriesMasterthebasicwordsandexpressionaboutbusinessetiquette5.GetsomeculturalknowledgeaboutbusinessetiquettePre-negotiationBackgroundInformationReadingEtiquetteknowledgeReadingMini-presentationPerformingBusinessEtiquetteScene1：Greeting,introductionan

3、dextendingcardsScene2：Greeting,introductionandextendingcardsScene3：GreetingandintroductionTask1.EtiquetteforBusinessGreetingReadthepassageaboutbusinessetiquetteandtrytounderstandthemainidea.1.Whydoweneedtopayattentiontotheetiquetteinbusinessactivities?Learningbusinessetiquettecan

4、helpbusinessmentobuildupagoodimageofboththeircompaniesandthemselves.Italsohelpstoestablishandconsolidatebusinessrelationshipsandthusspeeduptheirbusinessdevelopmentandgeneratingprofit.Pre-NegotiationI.BackgroundInformationReading2.Thetenstrategiesforbusinessgreeting1.Standupwhenyo

5、umeetsomeone.2.Smile.3.Makeeyecontact.4.Introduceyourselfimmediately.5.Includeastatementaboutwhoyouarewhennecessary.6.Offerafirmhandshake.7.Learnhowtomakesmoothintroductions.8.Knowwhothemoreimportantpersonis.9.Payattentiontonameswhenyoumeetpeople.10.Usefirstnamesofpeoplewhomyouha

6、vejustmetonlyaftertheygiveyoupermission.Pre-NegotiationNotes:1.integration同化，结合2.payattentionto注意，留意3.etiquette礼仪，礼节4.offend冒犯5.optimum最佳的，最适宜的6.morale士气，斗志7.consolidate巩固8.speedup加速，加快9.generate产生10.approach接近，走近11.wimpy懦弱的，无力的Whatisbusinessetiquette?Simplystated,itistheetiquett

7、einbusinessactivities.And“etiquette”means“theformsrequiredbygoodbreedingorprescribedbyauthoritytoberequiredinsocialorofficiallife.”Inotherwords,businessetiquetteisasetofrulesforbehavingproperlyinbusinessactivities.II.EtiquetteKnowledgeReadingGreetingGreetingisthefirststepinbusine

8、sscommunication.Theusualformalgreetingis