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1、Unit2SellingonlineQuotationBadideasdon’tgetbetteronline. ----IBMadvertisementThisquotationmeansabadbusinessideawillnotworkanybetterjustbecauseitisbeingusedasthebasisforsellingviatheInternet.Thetechnologywillnot,initself,makeupforanydeficiencies.OverviewVoc
2、abulary(OnlineShopping)Startingup(onlineshopping)Skills(reachingagreements)Listening(onlinesellingvs.highstreetselling)LanguageReview(must,needto,Haveto,should)Reading(VirtualPocketMoney)CaseStudy(negotiate&e-mail)StartingupADoyouenjoyshopping?Doyoushoponl
3、ine?BWhichofthefollowinggoodsdoyouthinkaresuitabletobeboughtonline?TheInternetisanexcitingtoolthatputsvastinformationatyourfingertips.Withaclickofamouse,itletsyoubuyanairlineticket,bookahotel,sendflowerstoafriend,orpurchaseyourfavoritestock.Gooddeals,conve
4、nienceandchoicesaboundontheInternet.ButbeforeyouusealltheInternethastooffer,be"cyber"smartandmakeyouronlineexperiencesafe.OnlineshoppingtipsKnowwhoyou’redealingwith.Anyonecansetupshoponlineunderalmostanyname.Confirmtheonlineseller’sphysicaladdressandphonen
5、umberincaseyouhavequestionsorproblems.Ifyougetanemailorpop-upmessagewhileyou’rebrowsingthatasksforfinancialinformation,don’treplyorclickonthelinkinthemessage.Legitimatecompaniesdon’taskforthisinformationviaemail.Knowexactlywhatyou’rebuying.Readtheseller’sd
6、escriptionoftheproductclosely,especiallythefineprint.Wordslike“refurbished,”“vintage,”or“close-out”mayindicatethattheproductisinless-than-mintcondition,whilename-branditemswith“toogoodtobetrue”pricescouldbecounterfeits.Knowwhatitwillcost.Checkoutwebsitesth
7、atofferpricecomparisonsandthen,compare“applestoapples.”Factorshippingandhandling —alongwithyourneedsandbudget —intothetotalcostoftheorder.Donotsendcashunderanycircumstances.Checkoutthetermsofthedeal,likerefundpoliciesanddeliverydates.Canyoureturntheitemfor
8、afullrefundifyou’renotsatisfied?Ifyoureturnit,findoutwhopaystheshippingcostsorrestockingfees,andwhenyouwillreceiveyourorder.Sellersarerequiredtoshipitemsaspromisedorwithin30daysaftertheorderdateifnospecificda
