管理学课件第16章激励员工MotivatingEmployees.ppt

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1、MotivatingEmployeesChapter16LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhatIsMotivation?Definemotivation.Explainmotivationasaneed-satisfyingprocess.EarlyTheoriesofMotivationDescribeMaslow’shierarchyofneedsandhowitcanbeusedtomotivate.DiscusshowTheoryXandTheoryYmanagersap

2、proachmotivation.DescribeHerzberg’smotivation-hygienetheory.ExplainHerzberg’sviewsofsatisfactionanddissatisfaction.2LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.ContemporaryTheoriesofMotivationDescribethethreeneedsMcClellandproposedasbeingpresentinworksettings.Exp

3、lainhowgoal-settingandreinforcementtheoriesexplainemployeemotivation.Describethejobcharacteristicsmodelasawaytodesignmotivatingjobs.Discussthemotivationimplicationsofequitytheory.Contrastdistributivejusticeandproceduraljustice.Explainthethreekeylinkagesinexpectancytheoryandtheirroleinmotivation.

4、3LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.CurrentIssuesinMotivationDescribethecross-culturalchallengesofmotivation.Discussthechallengesmanagersfaceinmotivatinguniquegroupsofworkers.Describeopen-bookmanagement,employeerecognition,pay-for-performance,andstockopt

5、ionprograms.4WhatIsMotivation?(什么是激励)Motivation(激励)Istheresultofaninteractionbetweenthepersonandasituation;itisnotapersonaltrait.Istheprocessbywhichaperson’seffortsareenergized,directed,andsustainedtowardsattainingagoal.Energy:ameasureofintensityordrive.Direction:towardorganizationalgoalsPersist

6、ence:exertingefforttoachievegoals.Motivationworksbestwhenindividualneedsarecompatiblewithorganizationalgoals.5EarlyTheoriesofMotivation(早期的动机理论)Maslow’sHierarchyofNeeds（马斯洛的需要层次理论）MacGregor’sTheoriesXandY（麦格雷戈的X理论与Y理论）Herzberg’sTwo-FactorTheory（赫茨伯格的激励—保健理论）6EarlyTheoriesofMotivation(早期的激励理论)Mas

7、low’sHierarchyofNeedsTheory(马斯洛的需要层次论)Needswerecategorizedasfivelevelsoflower-tohigher-orderneeds.Individualsmustsatisfylower-orderneedsbeforetheycansatisfyhigherorderneeds.Satisfiedneedswillnolongermotivate.Motivatingaperso