BEC高级写作letter指导.doc

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1、1.道歉IamwritingtodoapologizeforIamwritingwithapologytoIamwritinginreplyingtoyourlettercomplain2.真诚道歉,解释发生了什么事，理由3.解释why，客观因素，对方要求过分，解释清楚,进一步解释4.提供补偿例子：DearMr.I’mwritinginreplyingtoyourletterdatedconcerningtheunsatisfactorystaffandwouldliketoapologizeforanyinconveniencethishadcausedyou.

2、Asyoumayhadheard,wefinallyfailedtodeclineyourrequirement拒绝fortempstaffhuntinginspitethatweshowyouthecircumstancesoftempstaffscarcityinthedurationof(在什么期间)nationalholidayduetotheirplantobackhomeortravel.Inaddition,yourdeclineforrequirementmadethecandidate(makesbcompetentfor使得某人胜任)wetra

3、nsferredfromtheotheragentcompetentfortheposition.Howeverthedemandforshorthand(速记)andEnglishtranslationarefaxedrightaftertheagreementwesignedandwiththeunavailabilityofmorecompetitiveapplicant,thedoubletesthadbeencancelledduetoyourdeadline.Asestablishedcustomers,weshouldliketomeettheexp

4、enseofthelaborcostorrefundthirtypercentofthecontractfeeasanalternativeasasmallcompensationforthetrouble.Wewouldliketotakethisopportunitytoensurethatanyapplicantyouwantinthefutureshouldbesatisfactoryselected.lookforwardtoservingyou.letter(easy，选择letter比较好)2.搬家服务抱怨dearmanager,第一段：交代信件类型

5、，写作目的（第一句：心情，态度对于他们所提供的服务（方面，时间，地点））第二段：我们需要搬运的，他们的错误，说明现状。第三段：我们的要求，如何赔偿，道歉（1）直接损失（2）间接损失（3）下一次的服务的保证dearsirormadamIamwritingtocomplainabouttheremovalserviceyouofferedon.....(需要背句型）/Iamwritingwithregrettomakeacomplaintofyourremovalserviceon(time)andtotellyouhowdisappointedwearewithho

6、wourremovalhadbeendealtwith.Firstly,thephotocopier(影印件)hasbeenequippedintheendofwestwingofthebuilding,whichhascausedmuchconsumptioninroutineadministrationtime(日常行政时间),asithadbeenclearlymarkedatthecenterofofficeareaintheoriginalmap.Inaddition,thepre-protectiontothefragilefurniture,whic

7、hareextremelyunsatisfactory,failedtopreventfromthedamageandboxesofimportantfilesareleftdownstairs,whichwasfoundoutbyourstaff.Theremovalwereassuredtobecompletedwithin4hours,however,itlasted6andhalfworkinghourssoourstaffoverworkedforanothertwoandhalfhoursadjustingandarranging.(whichwasc

8、ounte