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1、1.道歉IamwritingtodoapologizeforIamwritingwithapologytoIamwritinginreplyingtoyourlettercomplain2.真诚道歉,解释发生了什么事，理由3.解释why，客观因素，对方要求过分，解释清楚,进一步解释4.提供补偿例子：DearMr.I’mwritinginreplyingtoyourletterdatedconcerningtheunsatisfactorystaffandwouldliketoapologizeforanyinconvenienc
2、ethishadcausedyou.Asyoumayhadheard,wefinallyfailedtodeclineyourrequirement拒绝fortempstaffhuntinginspitethatweshowyouthecircumstancesoftempstaffscarcityinthedurationof(在什么期间)nationalholidayduetotheirplantobackhomeortravel.Inaddition,yourdeclineforrequirementmadethecand
3、idate(makesbcompetentfor使得某人胜任)wetransferredfromtheotheragentcompetentfortheposition.Howeverthedemandforshorthand(速记)andEnglishtranslationarefaxedrightaftertheagreementwesignedandwiththeunavailabilityofmorecompetitiveapplicant,thedoubletesthadbeencancelledduetoyourde
4、adline.Asestablishedcustomers,weshouldliketomeettheexpenseofthelaborcostorrefundthirtypercentofthecontractfeeasanalternativeasasmallcompensationforthetrouble.Wewouldliketotakethisopportunitytoensurethatanyapplicantyouwantinthefutureshouldbesatisfactoryselected.lookfo
5、rwardtoservingyou.letter(easy，选择letter比较好)2.搬家服务抱怨dearmanager,第一段：交代信件类型，写作目的（第一句：心情，态度对于他们所提供的服务（方面，时间，地点））第二段：我们需要搬运的，他们的错误，说明现状。第三段：我们的要求，如何赔偿，道歉（1）直接损失（2）间接损失（3）下一次的服务的保证dearsirormadamIamwritingtocomplainabouttheremovalserviceyouofferedon.....(需要背句型）/Iamwritingwi
6、thregrettomakeacomplaintofyourremovalserviceon(time)andtotellyouhowdisappointedwearewithhowourremovalhadbeendealtwith.Firstly,thephotocopier(影印件)hasbeenequippedintheendofwestwingofthebuilding,whichhascausedmuchconsumptioninroutineadministrationtime(日常行政时间),asithadbee
7、nclearlymarkedatthecenterofofficeareaintheoriginalmap.Inaddition,thepre-protectiontothefragilefurniture,whichareextremelyunsatisfactory,failedtopreventfromthedamageandboxesofimportantfilesareleftdownstairs,whichwasfoundoutbyourstaff.Theremovalwereassuredtobecompleted
8、within4hours,however,itlasted6andhalfworkinghourssoourstaffoverworkedforanothertwoandhalfhoursadjustingandarranging.(whichwascounte
