高一英语Body Language课件3(1).ppt

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1、unit1BodyLanguage-readingCanyouguesswhatisinYaoMing'smind?Sad&helplesshappyinspiredregretfulconfusedFacialexpressionsangrysadhappyfearfulBodyTalk------ReadingSkimmingWheredoesthestorytakeplace?Whoarethepeoplesittingdown?Whendidthestorytakeplace?Whichpersonlooksthemostfriendly?ScanningWhosat

2、downoppositeDebbie?HowdidDebbiegreether?WhowasMr.Yang?CanyoufindtwoexamplesofMrYang’sbodylanguage?Whydidhedothethings?WhydidthecustomerprefertodealwithDebbie?Fillintheblanks.IspoketoMrYangtoday.He’soneofSunbeamTravel’ss_____employees.Itoldhimthatourcustomersalwaysp_____todealwithDebbie.Heto

3、ldmetheproblemmightbethewayIc_________.Heexplainedtomeaboutb____language.HesaidthatIwasnotgivingcustomersagoodi_________.Mybodylanguagewastellingcustomerstogoa____,insteadofmakingthemfeelw_____.SonowI’mtryingtoi_____mybodylanguage.seniorcommunicatebodyimpressionawaywelcomeimprovepreferDeep-

4、readingDebbieSimongreet…cheerfullysighholdherheadupresthisheadonhisheadlookatthecustomer’seyeslookdownwardssmilenotsmileturnherheadorbodytowardsthecustomerturnherheadorbodytowardsthecustomerFindthedifferentbodylanguageofDebbieandSimon.Question:WhydidcustomersprefertodealwithDebbieinsteadofS

5、imon?Becauseherbodylanguagemakescustomersfeelwelcome,whileSimon’stellscustomerstogoaway.Conclusion:Communicatingismorethanspeakingandlistening.Yourbodylanguageisimportant,too.Discussion:TheWorldExpowillbeheldinShanghaiin2010.Ourgovernmentisadvocatingexcellentetiquette(礼仪).Asanative,whatdoyo

6、uthinkyouwilldotogreetfriendsbothathomeandabroad?