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1、Culture,ManagementStyle,andBusinessSystemsChapter5ChapterLearningObjectives1.Thenecessityforadaptingtoculturaldifferences2.Howandwhymanagementstylesvaryaroundtheworld3.Theextentandimplicationsofgenderbiasinothercountries4.Theimportanceofculturaldifferencesinbusinessethics5.Thedifferencesbetweenrela
2、tionship-orientedandinformation-orientedculturesIntroductionRecognizebusinessculture,managementvalues,andbusinessmethodsandbehaviorsasimportantforsuccessininternationalmarketThus,managementstylehastobeadaptedininternationalmarketingImportanceofdevelopingfriendship,humanrelations,andattainingalevelo
3、ftrustbeforebeginningbusinessnegotiationsKnowledgeofforeignbusinesspracticesandsuccessfulbusinessrelationsNeedtorecognizethatpatternsofthinking,localbusinesstempo,religiouspractices,politicalstructure,andfamilyloyalty,aredifferentandimpactbusinesstransactionsRequiredAdaptationAdaptationisakeyconcep
4、tininternationalmarketingTosuccessfullydealwithindividuals,firms,orauthoritiesinforeigncountries,managersshouldexhibit:opentolerance,flexibility,humility,justice/fairness,abilitytoadjusttovaryingtempos,curiosity/interest,knowledgeofthecountry,likingforothers,abilitytocommandrespect,andabilitytointe
5、grateoneselfintotheenvironmentCulturalImperatives,ElectivesandExclusivesCulturalimperativesarethebusinesscustomsandexpectationsthatmustbemet,conformed,recognizedandaccommodatedifrelationshipsaretobesuccessfulCulturalelectivesrelatetoareasofbehaviorortocustomsthatculturalaliensmaywishtoconformtoorpa
6、rticipateinbutthatarenotrequiredCulturalexclusivesarethosecustomsorbehaviorpatternsreservedexclusivelyforthelocalsandfromwhichtheforeignerisbarredandmustnotparticipateTheImpactofAmericanCultureWaysinwhichU.S.culturehasinfluencedmanagementstyleinclude,butarenotlimitedto,thefollowing:“Masterofdestiny
7、”viewpointIndependententerpriseastheinstrumentofsocialactionPersonnelselectionandrewardbasedonmeritDecisionsbasedonobjectiveanalysisWidesharingindecisionmakingNever-endingquestforimprovementCompetitionyield