经典六西格玛黑带项目案例.ppt

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1、TXseriescrackimprovement珍珠圈12ContentDescriptionPage/ContentDefineMeasureAnalyzeImproveControl(目录)Page01~Page22Page23~Page49Page50~Page65Page66~Page80Page81~Page883Define界定問題4目标主要活动工具与手法产出1.取消点白胶2.改善TX撞件不良(MI:1600Dppmto200Dppm)(FA:700Dppmto200Dppm)3.定义

2、CTQ4.确认撞件的范围问题陈述CTQ流程图柏拉图TrendChartBaseline&Target专案选择鉴别问题鉴别顾客关键特性绘制流程图确认问题范围ProjectSelectionIdentifyProblemIdentifyCTQsProcessMappingVerifyProblemScope5W1H评估矩阵(ProjectEvaluateMatrix)甘特图柏拉图系统图鱼骨图CTQY=f(X)流程图(COPIS/ProcessMapping)趋势图5(备选专案汇整-用5W1H描述)Pr

3、oject专案名称Who顾客是谁When什么时候What什么问题Where什么范围Why为何现在解决HowMuch有多严重TXseriescrackimprovement(6H.90060.0F1/6H.90000.2F1/6H.90000.2N1)DellBenQ2008.01.01ComponentCrackSMTMIFA1.Thehighqualitywarning.2.ReducegluingcostandimprovetheproductionFTY.1.QualityWarningca

4、usedlinestop.2.Manufacturecostincreased.Componentcrackimprovement(7H.27224.2B1)PhilipsBenQDellHP2008.03.01ComponentCrackSMTMIFAThehighdefectimpacttotheCustomerFRR/IFR.1.PhilipsHighlight2.HighFRRdefectDefine专案选择鉴别问题鉴别顾客关键特性绘制流程图确认问题范围6(项目评估矩阵)项目评估考虑要素改

5、善需求急迫提升顾客满意度财务效益报酬高结合企业策略目标长期慢性潜在问题专案有延续发展性项目团队可掌控4个月内可完成数据容易量化合计成为本次主导专案Champion/Leader权重1085435101010650备选专案TXseriescrackimprovement(6H.90060.0F1/6H.90000.2F1/6H.90000.2N1)997757737445BKLeeAdaHeComponentcrackimprovement(7H.27224.2B1)975753335339Defi

6、ne专案选择鉴别问题鉴别顾客关键特性绘制流程图确认问题范围TXseriescrackqualitywarningandDellcustomerhascomplaintbeforeduringYRreviewmeeting.TheTXseriescomponentdosageisverylarge(4~8locationsfor1pcsPCBA)SamePCBAuseforSKD.(1908/1708/V2400W/2408/2007W/2407W/2709W)Note:7Define专案选择鉴别问

7、题鉴别顾客关键特性绘制流程图确认问题范围(专案组织架构/人员职掌)Title:TXseriescrackimprovementTeamStructure:NoNameDept.TitleProjectsRolesandResponsibility1MSMPIEImproveproductionlinelayout/operation/methodforprocess.2MSMDPDTaketheresponsibilityandfollowupforprocess/workmanshipissue

8、.3MSMVSQETaketheresponsibilityandfollowupforcomponentdefectandsupplierimprovement.4MSMQQAInchargemeasurementsystemanalysis5MSMPLayoutPCBLayoutreview&trailrunarrangement.AnalysisandadviseonimprovementactionplanifrelatedtolayoutMemberRoles:珍珠圈珍珠