酒店部门英语.doc

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1、PartⅡHotelDepartmentalEnglish酒店部门英语44/44PartⅡHotelDepartmentalEnglish酒店部门英语TheMaintenanceService…………………………………………………………………......37工程部服务英语TheSaunaandHealthService………………………………………………………………38桑拿部服务英语TheEntertainingService……………………………………….…………………………..39娱乐部服务英语TheSecurityService…………………………………………………………………………

2、..41保安部服务英语TheFootCareCenterService………………………………………………………………...42沐足部服务英语TheHousekeepingService……………………………………………………………………43客房部服务英语TheFinancialService…………………………………………………………………………49财务部服务英语TheWesternRestaurantService……………………………………………………………50西餐部服务英语TheChineseRestaurantService………………………………………………………………60中餐

3、部服务英语TheSalesandMarketingService……………………………………………………………..64市场销售部服务英语TheFrontOfficeService…………………………………………………..............................70前厅部服务英语44/44TheMaintenanceService工程部服务英语※常用词语change更换waterfaucet水龙头bulb灯泡supervisor主管dutymanager值班经理Theairconditioninginyourroomneedsrepairing.Couldyouchangea

4、room?您房间的空调需要修理，请您换个房间好吗？Couldyoupleasewaitamoment?I’mawfullysorryfortheinconvenience./请您稍等一下好吗？非常抱歉带给您不便。I’msorry.MyEnglishisn’tverygood.I’llaskmymanagertohelp.对不起，我的英语不太好，我去请我的经理来处理。DialogueAE:Electrician电工G:Guest客人E:Electrician.MayIcomein?我是电工。可以进来吗？G:Yes,please.请进。E:Goodmorning,sir.TheTVsetisn

5、otworkingwell,isn’tit?先生早上好。是电视有问题吗？G:No,itisn’t.是的。E:MayIfixitnow?现在修理可以吗？G:Well,I’mbusyatthemoment.我现在很忙。E:Whattimewouldbeconvenient,sir?您什么时间方便？G:CouldyoucomeagainwhenIamout?我不在房间时你再来好吗？E:Certainly.Sorryfordisturbingyou.Iwillcomeagainwhenyouareout.Goodbye.当然可以。对不起，打扰您了。您外出时我再来。再见。G:Bye.再见。44/44

6、DialogueBE:Electrician电工G:Guest客人G:Iaminsidetheelevator/liftandcan’tgetout.WhatshallIdo?我被困在电梯里，不能出去。我该怎么办？E:I’msorrytohearthat.Onwhichfloor,sir/madam?很抱歉您被困在电梯。先生/女士，您在哪一层？G:The15thfloor.在15层。E:Don’tworry.We’llsendtheelectriciantofixitrightaway.Couldyoustaywhereyouare,sir/madam?请不要担心，我们马上派电工去处理。请

7、待在原地好吗？G:Hurryupplease.请快点。E:Hello?Isanyonethere?有人吗？G:Yes.I’mhere.我在这儿。E:Couldyoustepawayfromthedoor?I’llopenit.您靠里面站好吗？我要开门了。G:Ok.好的。E:I’mawfullysorrytohavefrightenedyou.非常抱歉让您受惊了。44/44TheSaunaHealthCenterServi