行业英语综合教程31.ppt

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1、新世纪高职高专教材编审委员会组编总主编刘杰英主编刘杰英Let’sHaveaGoodCooperationSogladtoseeyou!Wearepartners!Let’stalkaboutit.Notricks.Timeforfun.Sogladtoseeyou!Businesscommunicationisusedtopromoteaproduct,aservice,oranorganization;torelayinformationwithinthebusiness;ortodealwithlegalandsimilarissues.Itis

2、alsoameansofrelayingbetweenasupplychain,forexample,theconsumerandmanufacturer.Sogladtoseeyou!1.Howcanwecommunicateinbusiness?A.web-basedcommunicationB.videoconferencingC.e-mailD.reportE.presentationF.telephonedmeetingG.face-to-facemeetingBACGDEFSogladtoseeyou!2.Doyouknowwhatthe

3、yare?Thefirsttypeis_________________whichincludesmeetings,___________,groupdiscussions,speeches,Grapevine,etc.Thesecondtypeis_______________________whichuses_____________andvariousother_______________asameans.Thethirdtypeis___________________whichincludes_______,reports,manuals

4、,etc.Thefourthtypeis________________________whichisamodeofcommunicationthatisparticularlyusedfor___________________________.Thefifthtypeis______________________whichisthe__________ofcommunicationthatincludeselectronicsand_______________forcommunicatingsuchasteleconferencingemai

5、l,etc.oralcommunicationinterviewsnon-verbalcommunicationbodylanguagephysicalgestureswrittencommunicationmanualsemploymentcommunicationacceptingtheapplicantsforajobelectroniccommunicationmodernwaylatesttechnologyTask1:Listentotherecordingabouttypesofcommunicationandtrytoworkthem

6、out.Sogladtoseeyou!2.Doyouknowwhattheyare?Task2:Whatkindofmethoddoyouprefer?Why?Sogladtoseeyou!3.Agoodcommunication.Goodcommunicationsarebasictosuccessfulmanagement.Tofulfillthis,masteringthetheoryofcommunicationanddoingpracticesareveryessential.Thefollowingmaybeofuseforyouinbu

7、sinesscommunication.PeterDruckerinhisforewordtoabook(Parkinson&Rowe,1978)oncommunicationsstatesquitebluntlythatpoorcommunicationsareadirectresultofourignorance.Hecontendsthatweusuallydonotknow:Whattosay;Whentosayit;Howtosayit;orTowhomtosayit.Havethecommunicationbeenclearandhadb

8、othpersonsclearlyunderstoodwhattheyweretalkingabout?Th