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ID:49312414
大小:1.55 MB
页数:21页
时间:2020-02-03
《组织行为管理学 chap016.ppt》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、16CHAPTERManagingOrganizationalChangeandInnovationDEFINEwhatismeantbyorganizationalchangemanagement.IDENTIFYthemajorstepsinundertakingorganizationalchangeeffort.DESCRIBEthetwomajortypesofchangeforces.DISCUSStheroleofproblemdiagnosisintheorganizationalchangemanagement.ID
2、ENTIFYanumberofchangemethodsandtherelativedepthofinterventioneachrepresents.RECOGNIZEtheimpedimentsandconditionsthatmaylimitchangemanagementeffectiveness.DISCUSStheethicalimplicationsofchangemanagement.UNDERSTANDhowadoptinginnovationisanaturaloutcomeinorganizationsthateffecti
3、velymanagechange.ManagingOrganizationalChangeChangeisaninevitable,pervasive,persistent,andpermanentconditionforallorganizations.Organizations’futuresdependontheirabilitytomasterchange.Effectivemanagersmustviewmanagingplannedchangeasanintegralresponsibility.Contemporarymanager
4、swillhavetodevelopapproachesforadoptingandimplementinginnovation.3OrganizationalChangeApproachesManagingChangethroughReasonManagingChangethroughPowerManagingChangethroughReeducation4LearningPrinciplesinChangeManagementUnfreezingoldlearningRequirespeoplewhowanttolearnnewwaysto
5、thinkandact.Dealsdirectlywithresistancetochange.MovementtonewlearningRequirestraining,demonstration,andempowerment.Empoweremployeestotakeonnewbehaviors.RefreezingthelearnedbehaviorOccursthroughtheapplicationofreinforcementandfeedback.Strategiesdesignedtominimizethelossofnewkn
6、owledge,skills.5ChangeAgentsExternalChangeAgentsTemporaryemployeesoftheorganizationengagedonlyforthedurationofthechangeprocess.InternalChangeAgentsAnindividualsworkingfortheorganizationwhoknowssomethingaboutitsproblemsExternal-InternalChangeAgentsDesignatinganindividualorsmal
7、lgroupwithintheorganizationtoservewiththeexternalchangeagent.Intervenersbringadifferentperspectivetothesituationandchallengethestatusquoforthepurposeofimprovingeffectiveness.6IndividualResistancetoChangeThreatofalossofposition,power,andauthorityEconomicinsecurityPossiblealter
8、ationofsocialfriendshipsandinteractivityFearoftheunknownFailuretorec
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