三Communication Across Cultures__ 2.ppt

《三Communication Across Cultures__ 2.ppt》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、CommunicationAcrossCulturesCase1XiaoLiisvisitingalocalmuseum,andtherehemeetsanolderAmericanwoman.UnfortunatelytheexplanationsoftheexhibitsarenottranslatedintoEnglishandshecan’treadthem,soXiaoLiofferstoexplainalltheexhibits.However,ashebeginshesoonfindsthatitisverydifficulttoe

2、xplainaboutalloftheancientartifactsinEnglishbecausetherearemanywordshedoesn’tknowhowtosaywhathewantstoinEnglish.Bythetimetheyreachtheendofthemuseum,XiaoLifeelsverytiredanddiscouragedbecausetherearesomanythingshecan’tsayinEnglish.However,thewomansmilesandthanksXiaoLiforhishelp

3、,andthensays“YourEnglishisverygood.”XiaoLisays:“I’msorry.MyEnglishisverypoor.”Question:WhatdoyouthinktheAmericanreallythoughtaboutXiaoLi’sEnglish?(or:WhydoyouthinktheAmericanwomancomplimentedXiaoLi’sEnglish?)Listseveralpossiblereasonsandthendecidewhichseemmostlikely.Somelikel

4、yinterpretations:Thewomanisjustbeingpolite;shereallydidn’tthinkXiaoLi’sEnglishwasverygood.ThewomanwasgenuinelyimpressedbyXiaoLi’sabilitytohandlesuchadifficulttopic,eventhoughhemadesomeerrors.ThewomancouldtellXiaoLiwashavingdifficultywithhisEnglish,andshewantedtoencouragehim.T

5、hewomanfeelsalittleawkwardbecausesheputXiaoLithroughsomuchtrouble,andhercomplimentisreallyanotherwayofsayingthankyou.Case2WhilevisitingEgypt,Richard,anengineerfromtheUnitedStates,wasinvitedtoaspectaculardinneratthehomeofanEgyptianfriend.Andwhatadinneritwas!Clearlythehostandho

6、stesshadgoneoutoftheirwaytoentertainhim.Yet,ashewasleavingtheirhomehemadeaspecialefforttothankthemfortheirdinnerandsensedsomethinghesaidwaswrong.Somethingabouthissincerecomplimentswasmisunderstood.Question:WhywereRichard’ssincerecomplimentsmisunderstoodintheEgyptianfamily?InJ

7、apanhehadanevenlesspleasantexperiencethoughhethoughthehadhandleditwell.Anumberofseriousmistakeshadoccurredinaprojecthewassupervising.Whilethefaultdidnotliewithanyoneperson,hewasasupervisorandatleastpartlytoblame.Ataspecialmeetingcalledtodiscusstheproblem,poorRichardmadeaneffo

8、rttoexplainindetailwhyhehaddonewhathehaddone.Hewantedtoshowthatanybo