10 张冬-Lean Kata 精益套路.pdf

《10 张冬-Lean Kata 精益套路.pdf》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、LeanKata精益套路ManagingForImprovement,Adaptiveness,andSuperiorResults深耕企业文化，迈向卓越管理ZhangDong,KenLiu,DarioSpinola,MarcusChao张冬刘健戴睿赵克强MaterialadaptedfromUniversityofMichiganbyMIKEROTHER.课程来自MikeRother与美国密西根大学CourseIntroduction课程介绍•Therearemanychangesgoingon.Conditionsaredynamicandu

2、npredictable.(That’snormal).每天面临不同的挑战，很难准确地预测发展趋势•Wewouldliketopresentawayofenablingallofustomeetthechallengesweface:与大家分享一个克服挑战的套路©MikeRother2“KATA”“套路”方Thesuffixkatameanswayofdoing.套路就是做事的方式Itreferstoapatternofbehavior,whichcanbepracticedtobecomesecondnature.它是一种行为模式，可以通过练习

3、而成为本能。©MikeRother3“LEANKATA”“套路”UponcloseinspectionToyota’smanagementapproachandculturearecharacterizedbyakatathatistaughttoallorganizationmembers.Thisisdonebyrepeatedlyapplyingitindailywork.套路这个词描述了丰田的文化，也就是员工每天工作的模式。ThebackbonesareImprovementKataandCoachingKata龙骨是改善套路和辅导套路©

4、MikeRother4IMPROVEMENTKATA改善套路1Inconsiderationofavisionordirection…考虑愿景或者方向2Graspthecurrentcondition.掌握现状3DefinethenextTargetcondition.确定下一个目标状态4MovetowardthattargetconditionwithPDCA,whichuncoversobstaclesthatneedtobeworkedon.实施PDCA朝目标迈进，在这个过程中会发现许多需要克服的障碍。2431VisionCurrentOb

5、staclesTargetforConditionCondition现状障碍目标状态Customer愿景©MikeRother5DEVELOPINGSOLUTIONS解决方案Obstacles障碍PlanisWeareWewantmadehereHeretobehere在这里UnclearTerritory我们在这里制定计划next不确定的区域我们想要Thisisagreyzone!这是一个灰色区域到达这里©MikeRother6WHEREDOANORGANIZATION’SSOLUTIONSCOMEFROM?解决方案从哪里来？Sourceofp

6、erformancePerformance绩效来源绩效People’sPeople’sProcessesBUSINESSBEHAVIORProductsMINDSETOUTCOMESPATTERNSServices业务绩效思维方式行为模式流程产品和服务TheorganizationalCulture企业文化©MikeRother7LET’SLOOKATTWODIFFERENTMINDSETS两种不同的思维方式©MikeRother8WHICHORGANIZATIONISMORELIKELYTO:你的公司倾向于哪一种方式？MysteryMyster

7、yUncertaintyUncertaintyApparentComfortApparentCertaintyareaCertainty©MikeRother9THEABILITYTOHAVEANEFFECTONOURSELVESISHERE我们能够努力的地方在这里People’sProcessesPeople’sBUSINESSBEHAVIORProductsMINDSETOUTCOMESPATTERNSServices思维方式业绩行为模式产品和服务Becausethesecannotbeaffecteddirectly不能直接影响©MikeR

8、other10ANEWCONSIDERATIONFORLEADERSHIPANDMANAGEMENT管理层需要重新思考HowtoSolu