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1、HowDiversityMakesUsSmarterBeingaroundpeoplewhoaredifferentfromusmakesusmorecreative,morediligentandharder-workingByKatherineW.PhillipsonOctober1,2014Thefirstthingtoacknowledgeaboutdiversityisthatitcanbedifficult.IntheU.S.,wherethedialogueofinclusionisrelativelyadvanced,eventhem
2、entionoftheword“diversity”canleadtoanxietyandconflict.SupremeCourtjusticesdisagreeonthevirtuesofdiversityandthemeansforachievingit.Corporationsspendbillionsofdollarstoattractandmanagediversitybothinternallyandexternally,yettheystillfacediscriminationlawsuits,andtheleadershipran
3、ksofthebusinessworldremainpredominantlywhiteandmale.Itisreasonabletoaskwhatgooddiversitydoesus.Diversityofexpertiseconfersbenefitsthatareobvious—youwouldnotthinkofbuildinganewcarwithoutengineers,designersandquality-controlexperts—butwhataboutsocialdiversity?Whatgoodcomesfromdiv
4、ersityofrace,ethnicity,genderandsexualorientation?Researchhasshownthatsocialdiversityinagroupcancausediscomfort,rougherinteractions,alackoftrust,greaterperceivedinterpersonalconflict,lowercommunication,lesscohesion,moreconcernaboutdisrespect,andotherproblems.Sowhatistheupside?多
5、元化怎样令我们更聪明身边的人与我们不同，使我们更具创造性，更勤勉，也更努力。凯瑟琳·威廉姆·菲利普2014·10·1首先，我们要承认，多元化这个问题很深奥。在美国，这个对各种观点包容性相对较高的国家，提到“多元化”，人们也会感到焦虑不安，矛盾重重。最高法院的法官们对多元化的原则难以达成一致意见，他们努力去实现审判的多元化；企业为能在内外部形成并实现多元化散尽千金，尽管如此，它们仍就面临着歧视诉讼；商界的领导阶层，仍由白人和男性主导。我们有理由提出这样的疑问，多元化对我们有什么益处。专业技术多元化的益处显而易见——想要研发一款新型汽车，工程师，设计师和
6、质量控制专家缺一不可——那么社会多元化的益处是什么呢？种族，名族，性别和性取向方面的多元化，又会为我么带来怎样的益处呢？研究表明，团体中的社会差异会引起一系列问题，如：内心不安，交往困难，信任缺失，感知性人际冲突增强，交流减少，凝聚力降低，对不敬的敏感度增强等。那么，其优点又体现在何处呢？Thefactisthatifyouwanttobuildteamsororganizationscapableofinnovating,youneeddiversity.Diversityenhancescreativity.Itencouragesthesear
7、chfornovelinformationandperspectives,leadingtobetterdecisionmakingandproblemsolving.Diversitycanimprovethebottomlineofcompaniesandleadtounfettereddiscoveriesandbreakthroughinnovations.Evensimplybeingexposedtodiversitycanchangethewayyouthink.Thisisnotjustwishfulthinking:itisthec
8、onclusionIdrawfromdecadesofresearchfromorganizationals
