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1、外文翻译原文Thedynamicsofbusinessserviceexchanges:InsightsfromlogisticsoutsourcingMaterialSource:lancasteruniversitymanagementschoolAuthor:MartinSpring1.IntroductionandliteraturereviewThispaperoffersinsightsaboutthedynamicsofbusinessserviceexchanges.Wedrawonth
2、einteractionapproach,contractingtheoryandthenotionofqualificationfromeconomicsociologytodevelopananalysisframeforsuchdynamics.Wethenapplythisframetoasingle,longitudinalcasestudy.Contrarytotheextantservicesupplyliteratureassumingthatservicedefinitionsrema
3、in(orshouldremain)fixedthroughoutthepurchasingprocess,ourfindingssuggestthat,underhighuncertaintyconditions,theserviceexchangeobjectis(re)shapedthroughiterativecyclesofstabilizationanddestabilization.Thisstudyalsorevealsaconnectionbetweenservicedefinitio
4、nandrelationshipgovernancedynamics—uncertaintyandopportunismrisksrelatedtoservicedestabilizationcanbemanagedthroughdynamicdeploymentofrelational,contractualandeconomicmechanisms.ThispaperalsocontributestoourunderstandingoftheContractasbasisforinteraction
5、andopennessandoffersanextensionofqualificationtheorytocomplexbusiness-to-business(B2B)servicesettings.Thecontinuingtrendtowardsspecialisationandoutsourcingofgoodsandservicesiswelldocumented(e.g.McIvor,2005;Domberger,1998)andbusinessservicessuchasaccounti
6、ng,Managementconsulting,informationtechnology/system(IT/IS)andlogisticsformalargeproportionoffirms’acquisitionofexternalresources(AxelssonandWynstra,2002;ViningandGloberman,1999).Thishasbecomeglobalinscope,withcompaniesshiftingserviceactivitiestolow-coste
7、conomiessuchasIndia,ChinaandEasternEurope—hencetheterms9off-shoringandnear-shoring(YoungdahlandRamaswamy,2008;Sako,2006;Jahnsetal.,2006;Axelssonetal.,2005).Facingsuchaglobalmarketplace,buyingcompaniesoftenneedtodealwithchangingdecision-makingcontextsandi
8、ncreasinglycomplexofferings.Serviceproviders,withdifferentbusinessbackgroundsandcapabilitysets,bundlecoreofferingswithvalue-addingservicesintheirattempttodifferentiatefromcompetitionandsecurehigherprofitmargins.Despiteallth
