资源描述：
《【精品】管理学2》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。
1、1、Whoaremanagers?Managerissomeonewhocoordinatesandoverseestheworkofotherpeoplesothatorganizationalgoalscanbeaccomplished.2、Whatismanagement?ManagementinvolvescoordinatingandoverseeingtheworkactivitiesofotherssothattheirActivitiesarecompletedefficientlyandeffectively.Effi
2、ciencyreferstogettingthemostoutputfromtheleastamountofinputs.Becausemanagersdealwithscarceinputs—includingresourcessuchaspeople,money,andequipment—the/reconcernedwiththeefficientuseofthoseresources.Dothingsright,lowwasteMeansEffectivenessisoftendescribedas“doingtherightt
3、hings”・thatis,doingthoseworkactivitiesthatwillhelptheorganizationreachitsgoals.3、Managementskills?Technicalskillsarethejob-specificknowledgeandtechniquesneededtoproficientlyperformspecifictasks.Humanskills,whichinvolvetheabilitytoworkwellwithotherpeoplebothindividuallyan
4、dinagroup.Conceptualskillsaretheskillsmanagersusetothinkandtoconceptualizeaboutabstractandcomplexsituations・4、Makingdecisions:Rationality,boundedrationality,andintuitionAssumptionsofrationality：Adecisionmakerwhowasperfectlyrationalwouldbefullyobjectiveandlogical.Theprobl
5、emwouldbeclearandunambiguousandthedecisionmakerwouldhaveaclearandspecificgoalandknowallpossiblealternativesandconsequences.Summarizesassumptionsofrationality•Theproblemisclearandunambiguous・・Asingle,well-definedgoalistobeachieved・•Allalternativesandconsequencesareknown.•
6、Preferencesareclear.・Preferencesareconstantandstable.•Notimeorcostconstraintsexist.•Finalchoicewillmaximizepayoff.Rationalmanagerialdecisionmakingassumesthatdecisionsaremadeinthebestinterestsoftheorganization.Thatis,thedecisionmakerisassumedtobemaximizingtheorganization'
7、sinterests,nothisorherowninterests・Boundedrationality:ineludeIdentifyproblems,consideralternatives,gatherinformation,andactdecisivelybutprudently.Boundedrationality:thatis,theymakedecisionsrationally,butarelimited(bounded)bytheirabilitytoprocessinformation.Becausetheycan
8、'tpossiblyanalyzeallinformationonallalternatives,managerssatisfice,ratherthanmaximize.Thatis,theyaccept
