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1、从管理到服务----转变HR的职能Whenitcomestotheenterprisehumanresourcesmanagement,everyonewillthinkofcan'thelp,enterprisehumanresourcesmanagersandothermanagers,arepolicymakersandissueordersleftandrightabouttheirwork,arethecorrespondingmanagementactivities,includingplanning,organi
2、zation,leadershipandcontrol,accordingtotheneedofthedevelopmentofenterprisesandtheirownthepersonnelmanagementfunctionstoformulatethecorrespondingpolicyandsystem,andorganizetheimplementationandcontrolofprocessandresult・FromthepracticeofhumanresourcemanagementinChinaen
3、terprises,enterpriseemployeesatalllevelsseemtoagreewiththisrole,andhumanresourcemanagersalsomakepersonnelpolicyasoneoftheirduties,andnevertired・Inmyopinion,thisconcepthasseriouslyhinderedthedevelopmentofenterprisehumanresourcemanagement,andhasdirectlyaffectedthevalu
4、eandimageofhumanresourcemanagement・ThecurrenthumanresourcemanagementinChineseenterprisesisnothighstatus,littlevalue,humanresourcesmanagementcannotbeachievedmostofthestaffsupport,whenviolationsoccurinrealitypositioningtoagreatextentandtheenterprisehumanresourcesmanag
5、ementisnotclearthereisadirectrelationshipbetween.IfIchoose,humanresourceservicescanexpressthenatureofprofessionalhumanresourcemanagersintheenterprise一一theyarenotmanagers,theyshouldbeprovidersofhumanresourceservices・ThereisacleardifferencebetweenmanagementandserviceI
6、nfact,asineinagersandasaserviceprovider,theyareessentiallydifferent,thefunctionorientationbasedondifferentprofessionalhumanresourcesintheenterpriserole,startingpoint,methods,resultsandtheenvironmentalrequirementsarenotthesame.ThefollowingtableshowswhatIthinkisthedif
7、ferencebetweenthemanagerandtheserver:ProjectmanagementservicesRolepolicymakers,supervisorsandconductors,demandvisionariesandprovidersAjob'sstartingpoint,task,orresponsibilitytomeetcustomerneedsEvaluationandstandardsuperiorevaluation,sothatsuperiorsatisfaction,custom
8、erevaluation,sothatcustomersatisfactionThefocusofattention,taskcompletion,performanceofactivitiesWorkmethods,commands,controls,linearity,e
