BEC高级真题口语总结

《BEC高级真题口语总结》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。

1、重要性一一如何一一涉及因素beofgreatimportaneetakeintoconsiderationbenecessarytoshouldbeconsidered[first—besides而且、此外inaddition另外ontopofthat除此之外、更严重的是]Strategies:1.theimportaneeof就可以问how女口：Customerpayments:theimportancetoacompanyofensuringthatcustomerspayontime.提问:Howcanacompanyensurethatcustomers

2、payontime?2.howto...,就可以问why如:HumanResources:howtointroducenewstaffeffectivelytoacompanyzsofficepractices提l'可：Doyouthinkitimportant/necessary/essentialtointroducenewstaffeffectivelytoacompany"sofficepractices?Why?或Whydoyouthinkitimportantfornewstafftogetfamiliarwiththecompany"soffice

3、practices?3.thefactorsinvolvedin...,就可以问what如:Informationtechnology:thefactorsinvolvedinsuccessfullydeliveringservicesviatheinternet提问:Whataretheotherfactorsyoucanthinkoftodeliverservicesviatheinternetsuccessfully?•公司利益相关者•顾客CustomerRelations:howtomaintaincustomerinterestinacompany's

4、productsAsisknowtoall,itisveryimportantforacompanytomaintaincustomerinterestintheirproducts.Ithinkacompanyshouldtryeverypossiblewaytoretainitscurrentcustomers・First,itshouldalwaysmakesurethatitprovidesitscustomerswithqualitygoodsandafter-salesservice・Second,itshouldlayenoughemphasiso

5、nthefeedbackfromitscurrentcustomersandtakepromptactiontotakecareoftheirneedsanddemands.Third,ifpossibleitmayprovidesomeincentivestoitsoldcustomers・Forexample,itcangrantacertaindiscounttothemiftheirpurchasesreachacertainamount.Apartfromallthese,acompanyshoulddesignstrategiestoattractn

6、ewcustomersandcreatetransactionswiththem,toexpandtheircustomerbase,sotospeak.Thesestrategiesineludeproductdiversificationandupgrading.Allinall,acompanyshouldtryitsutmosttokeepitscurrentcustomerssatisfiedwithitsproductsandservices,andatthesametimeitshouldstayaheadofthemarketthroughpro

7、ductandpricingstrategies・＞重视顾客2.1Theimportanceofmakingcustomersfeelvalued——maintainthecustomer'sloyaltytoyourproductssothatyoucanfurtherstrengthenyourcompany〃scustomerbase・-—valuedcustomersoftenpaytheirattentiontoyourcompany〃sdevelopmentandtheywouldliketogiveyousomeadviceorsuggest!on

8、swhichyoucan