1_物流流程重组与优化-A_英文版_

1_物流流程重组与优化-A_英文版_

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1、1BusinessProcessRe-engineering&LogisticsFlowOptimization(partone)BeijingJiaotongUniversityDr.ShouwenJiEmail:jishouwen@126.comTEL:51684091,139107807692BPRContents1.BackgroundofBPRGeneration2.WhatIsBPR3.CoreInnovationsProducedbyBPR4.StructureofBPR5.ImplementStrategyofBPR6.Imple

2、mentStepofBPR31、BackgroundofBPRGenerationSince1990s,entreprisesfacemoreintensecompetitionwhichusuallycalled“3C”.Customers’demandsbecomemorediversifiedandpersonalizedCompetitionsfocusonmoreaspects.ChangesbecomemoreuncertainbutcontinuousSincethe3Cappeared,thecompetitionofbusine

3、ssbecomemoreandmoresevere.specificperformanceisasfollows:Shorterlife-cycleofproductMorestricttothedateofdeliveryMorehigherexpectationtothequalityandserviceofproduct41、BackgroundofBPRGenerationThetraditionalmanagementstylesbasedonthetheoriesoflabor-divisionandstandardmanagemen

4、t.AdvantagesThedivisionoflaborcandivideacomplicatedworkintoseveraleasypartsAdopttheBureaucratic-StyleofconcentrationofauthoritylikePyramid-StyleHighefficiencyforsimpletask51、BackgroundofBPRGenerationDisadvantagesproductivityisimproved,thecostofmanagementisincreasing.AsthePyra

5、midorganizationisexpanding,therankofmanagementisalsoincreasing,whichallreducetheefficiencyofmanagementEmployeesareonlyresponsiblefortask,notresponsibleforthewholeprocessFunctionaldepartmentissimplyresponsibleforthesupervisorofbusinessBureaucraticorganizationfocusesonproductio

6、n,notoncustomers,whichmakesitlackofinitiativespirit6In1993,Hammer,togetherwithJamesChampy(ChairmanoftheIndexManagementConsultantCorporation)publishedthebook“ReengineeringtheCorporation:amanifestoforbusinessrevolution”,whichmadeagreatpopularitystudyBPRaroundtheworld.Businesspr

7、ocessreengineeringreferstomakethebusinessprocessasthetransformationobjective,throughfoundationalre-thinkingandradicalre-designfromthecustomers’demandstomakethemodernkeyperformanceIndeximproved,whichincludecosts,quality,service,speedandsoon.——M·Hammer&J·Champy2.WhatIsBPR7BPRbr

8、eakthetraditionaltheoryoflabor-division,putmoreemphasison“process-or

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