资源描述:
《速卖通邮件回复模板》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、已经发货himydearfriend
Thegoodsyouneedhadbeensenttoyou.It'sonthewaynow.Pleasepayattentiontothedeliveryandsignassoonaspossible.Ifyouhaveanyquestions,pleasefeelfreetocontactme.
regards
在回复买家询盘时,一般可以分为四个步骤:跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。以下为相关步骤的范例:1、当买家光顾你店铺,询问产品信息时: 重
2、点:跟买家初次打招呼,要亲切、自然并表示出你的热情。尽量在初步沟通时把产品元素介绍清楚,范例参考:Hello,mydearfriend.Thankyouforyourvisitingtomystore,youcanfindtheproductsyouneedfrommystore.Iftherearenotwhatyouneed,youcantellus,andwecanhelpyoutofindthesource,pleasefeelfreetobuyanything!Thanksagain.2、鼓励买家提高定单金额和定
3、单数量,提醒买家尽快确认定单时可参考:Thankyouforyourpatronage,ifyouconfirmtheorderassoonaspossible,Iwillsendsomegifts.Agoodnews:Recentlytherearealotofactivitiesinourstore.Ifthevalueofgoodsyoubuycounttoacertainamount,wewillgiveyouasatisfieddiscount.3、交易进行中,通知买家去参看物流情况时,可参考: Thegoods
4、youneedhadbeensenttoyou.It'sonthewaynow.Pleasepayattentiontothedeliveryandsignassoonaspossible.Ifyouhaveanyquestions,pleasefeelfreetocontactme.4、当完成交易,您表示感谢,并希望他下次能够再次回头时,可参考: Thankyouforyourpurchase,Ihavepreparedyousomegifts,whichwillbesenttoyoualongwiththegoods.
5、Sincerelyhopeyoulikeit.I'llgiveyouadiscount,ifyouliketopurchaseanotherproducts.5、推广新产品,采购季节期间根据自己的经验,可给买家推荐自己热销的产品。Hifriend, RightnowChristmasiscoming,andChristmasgifthasalargepotentialmarket.Manybuyersboughtthemforresaleintheirownstore,it‘shighprofitmarginproduct
6、,hereisourChristmasgiftlink,Pleaseclicktocheckthem,ifyouwanttobuymorethan10pieces,wealsocanhelpyougetawholesaleprice.Thanks. Regards 您好! 在圣诞节来临之际,圣诞礼品将是一个热销产品。很多买家从我们这进货到他们自己的商店里出售。这个产品的利润不错。以下是我们圣诞产品的介绍,请点击了解。10个起批我们将给您批发的价格.6、货物断货,货物偶尔的断货只要认真解释一下,买家能够理解,最好的办法
7、是告诉买家自己会积极尽量帮他找到她所需要的产品,同时向他介绍类似的款式供其选择Hifriend, Wearereallysorrythattheshoesyouorderisoutofstockatthemoment.Iwillcontactthefactorytoseewhentheyaregoingtobeavailableagain.Iwouldliketorecommendyousomeotherprettyshoeswhichhavethesamestyle.Hopeyoulikethemaswell.Youca
8、nclickonthefollowinglinktocheckthemout.Ifthere’sanythingIcanhelpPleasefeelfreetocontactus. Regards 您好! 我们已经重新设置了价格。在原有价格的基础上,又给您了15%的折扣。我们提供的价格比市场价要低