速卖通服务条款模板

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1、一．通用服务条款模板Shipment:Whenyouplaceanorder,pleasechooseashippingmethodandpayfortheorderincludingtheshippingfee.Wewillsendtheitemswithin3daysonceyourpaymentiscompleted.We do notguarantee delivery time on all international shipments due to differencesincustomsclearingtimesinindividualcountries,whichmay

2、affecthowquicklyyourproductisinspected.Pleasenotethatbuyers are responsible for all additional customs fees, brokeragefees, duties, and taxesforimportationintoyourcountry. These additional fees may be collected at time of delivery. We will not refund shipping charges for refusedshipments.Theshipp

3、ingcostdoesnotincludeanyimporttaxes,andbuyersareresponsibleforcustomsduties.1.承诺3天内发货（时间自定义）2.买家必须承担关税Returns:Wedoourbesttoserveourcustomersthebestthatwecan.Wewillrefundyouifyoureturntheitemswithin15daysofyourreceiptoftheitemsforanyreason.However,thebuyershouldmakesurethattheitemsreturnedareinthe

4、iroriginalconditions.Iftheitemsaredamagedorlostwhentheyarereturned,thebuyerwillberesponsibleforsuchdamageorloss,andwewillnotgivethebuyerafullrefund.Thebuyershouldtrytofileaclaimwiththelogisticcompanytorecoverthecostofdamageorloss.Thebuyerwillberesponsiblefortheshippingfeestoreturntheitems.1.买家收到货

5、15天时间内可以提起退货要求（时间可以设置长，但不能设置短）2.买家必须保证退回的货物完好，若有损坏或者丢失，买家需要承担责任3.买家需要承担退回的运费Warranty&Maintenance:Weofferthe1-monthfreereplacement.Buyersmayrequestforareplacementwithin15daysfromyourreceiptoftheproduct.Thebuyershouldreturntheproductintheoriginalconditionstousandshouldbeartheshippingcostsforreturn.

6、Wealsoprovide12-monthfreemaintenance.Thebuyershouldreturntheproductintheoriginalconditionstousandshouldbeartheshippingcostsforreturn.Ifanypartisrequiredtobereplaced,thebuyershouldalsopayforthecostsofthepartstobereplaced.Beforereturningtheitems,pleaseconfirmthereturnaddressandthelogisticsmethodwit

7、hus.Afteryougivetheitemstothelogisticcompany,pleasesendusthetrackingnumber.Assoonaswereceivetheitems,wewillrepairorexchangethemASAP.1.15天内提起换货请求，一个月内提供换货，12个月保修（15天时间只可以设置长，不可以设置短）2.买家负责退回的运费，可以只退回有问题的部件进行换货3.在退货前需与卖家确