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1、LectureNotesinBusinessInformationProcessing34SeriesEditorsWilvanderAalstEindhovenTechnicalUniversity,TheNetherlandsJohnMylopoulosUniversityofTrento,ItalyNormanM.SadehCarnegieMellonUniversity,Pittsburgh,PA,USAMichaelJ.ShawUniversityofIllinois,Urbana-Champaign
2、,IL,USAClemensSzyperskiMicrosoftResearch,Redmond,WA,USAAntoniaAlbaniJosephBarjisJanL.G.Dietz(Eds.)AdvancesinEnterpriseEngineeringIII5thInternationalWorkshop,CIAO!2009,and5thInternationalWorkshop,EOMAS2009,heldatCAiSE2009Amsterdam,TheNetherlands,June8-9,2009P
3、roceedings13VolumeEditorsAntoniaAlbaniJanL.G.DietzDelftUniversityofTechnologyMekelweg4,2628CDDelft,TheNetherlandsE-mail:{a.albani,j.l.g.dietz}@tudelft.nlJosephBarjisDelftUniversityofTechnologyJaffalaan5,2628BXDelft,TheNetherlandsE-mail:J.Barjis@tudelft.nlLib
4、raryofCongressControlNumber:AppliedforACMComputingClassiÞcation(1998):J.1,H.4,H.1,D.2,I.6ISSN1865-1348ISBN-103-642-01914-5SpringerBerlinHeidelbergNewYorkISBN-13978-3-642-01914-2SpringerBerlinHeidelbergNewYorkThisworkissubjecttocopyright.Allrightsarereserved,
5、whetherthewholeorpartofthematerialisconcerned,speciÞcallytherightsoftranslation,reprinting,re-useofillustrations,recitation,broadcasting,reproductiononmicroÞlmsorinanyotherway,andstorageindatabanks.Duplicationofthispublicationorpartsthereofispermittedonlyund
6、ertheprovisionsoftheGermanCopyrightLawofSeptember9,1965,initscurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer.ViolationsareliabletoprosecutionundertheGermanCopyrightLaw.springer.com©Springer-VerlagBerlinHeidelberg2009PrintedinGermanyTypeset
7、ting:Camera-readybyauthor,dataconversionbyScientiÞcPublishingServices,Chennai,IndiaPrintedonacid-freepaperSPIN:1268566006/3180543210PrefaceIntheeraofcontinuouschangesininternalorganizationalsettingsandexternalbusinessenvironments–suchasnewregulationsandbusin
8、essopportunities–modernenterprisesaresubjecttoextensiveresearchandstudy.Fortheunderstanding,design,andengineeringofmodernenterprisesandtheircomplexbusinessprocesses,thedisciplineofenterpriseengi
